Dead USB port


  1. Posts : 3
    Windows 7
       #1

    Dead USB port


    I have my two front ports that won't recognize an external Toshiba 320 gig hard drives. It will recognize other items, i.e. thumbdrive, cables, Blackberry, Ipod. The Toshiba works in a USB port on my old XP system. What was the fix?

    Thanks,
    Murf
      My Computer


  2. Posts : 551
    XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
       #2

    Have you tried plugging it into the back?
    Is the hard drive USB powered, or does it have a power pack? If it has a power pack, use it. If it's USB powered only, try using something like this:

    Pretty sure it's called a USB Y Cable
      My Computer


  3. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       #3

    USB devices have their power requirements. It could mean that the Front USB ports are not configured to take up that much power consumptions. try other ports and see if it's infact the port and not your USB device.
      My Computer


  4. Posts : 6,618
    W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
       #4

    Often, the front USB ports are limited to only USB 1.1, while the rear ports are 2.0, which could be a factor, except that you said that it worked on XP. Yet, I would recheck the USB settings in the BIOS for both 2.0 and that they are set to high speed, not full speed.
      My Computer


  5. Posts : 3
    Windows 7
    Thread Starter
       #5

    I reset BIOS to Hi-speed, no joy. I have another external hard drive that uses the "Y" connector for power. I tried this and it worked. Thanks to all.
      My Computer


  6. Posts : 551
    XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
       #6

    You're most welcome :) Glad to hear you managed to get it working!
      My Computer


 

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