keyboard problem

thizzguy · 29 Jun 2010

i currently own a sony vaio laptop and after i upgrade to window 7 my keyboard keys would skip some times when i type and when ever i press the audio button on my key board, the audio image wont display on the screen HELP!! I have tried re installing the keyboard but that didnt not fix the issue.

VGN-CS190
computer specs:
* 2.66GHz (T9550) – 2GHz (T6400) Intel Core 2 Duo Processor
* Intel Centrino 2 processor technology available
* Up to 1066Mhz Front Side Bus Speed
* 2MB – 6MB L2 Cache available
Memory & Storage
* Up to 400GB4 hard disk drive
* Up to 4GB DDR2 SDRAM
Hardware
* QWERTY keyboard, 82 keys with 2.5mm stroke and 19.05mm pitch
* Built-in 1.3 megapixel MOTION EYE camera and microphone
* Electro-Static touch pad
* Biometric Fingerprint Sensor

WalkerA WinTeam · 29 Jun 2010

Hi thizzguy,

Please fill out your System Specs as completely as possible so we can better assist you.

Cheers,

Walker
Windows Outreach Team

Carl Lawrence · 30 Jun 2010

I would say perhaps it is a hardware issue, but without your full specs I cannot be sure.

WalkerA WinTeam · 30 Jun 2010

Hi thizzguy,

Thanks for adding your specs. When you say you reinstalled the keyboard, do you mean you reinstalled the drivers? If not, try updating the input driver via the Device Manager now. Let me know if that helps.

Cheers,

Walker
Windows Outreach Team

thizzguy · 05 Jul 2010

how do you update the input driver via device manager?

thizzguy · 07 Jul 2010

That is actually what I did but it still didn't worko

WalkerA WinTeam · 08 Jul 2010

Thizzguy, can you please tell us exactly what you have tried so far? Also, are you running Windows 7 32-bit or 64-bit?

Walker
Windows Outreach Team

thizzguy · 09 Jul 2010

Currently all I have done is removing the keybaord drive in device management n then restaeting the computer. That is all I have done so far n the issue is still there. I am running a 32bit system

DSoCal · 15 Jul 2010

I just bought a new Dell Vostro 1320 Laptop (13.3' Display) with Windows 7 Pro and I use MS Office 2003 Student and Teacher Edition.

Since I got the new laptop, it has been replaced twice, with Vostro 3300's (updated laptop) with W7 Pro.

Dell cannot explain or fix keyboard problems I'm having. Whether I type in WOrd, Notepad, fill out a form, etc., my keyboard is wild and acts like it's full of hotkeys with special functions. A 't' gets me to "Find and Replace". A 'w' gets me centered and other letters will bring up a new browser window, blank the screen, convert typed words into italics, etc. It's monstrously annoying and Dell has spent over 30 hours with no fix. We have used Malwarebytes and other antivirus scanners to no avail.

If you find a fix to your problem, please let me know and if anyone else out there has a problem like mine, please contact let know how you fixed it.

BTW, I use Roboform for passcards, and I used the Easy Transfer Utility in W7 to transfer properties and data. When I first had the problem, I reinstalled W7 Pro and transferred only data, without settings info with no improvement.

Petey7 · 15 Jul 2010

davesantore, can you provide a list of what keys do what? Have you tried re-seating the keyboard? Have you ran any kind of diagnostics test?