What do I do?

A year ago I upgraded from XP Pro to 7 Home Premium and a few days later after installing a few things I made an image backup but unfortunately have never made another one since then. A couple of days ago I tried to upgrade Windows Live Essentials to 2011 on my desktop computer and it basically wrecked it. I had already upgraded my lap with no problems so I was shocked with what it did to my desktop.

I tried everything including a System Restore (several) and uninstalling and reinstalling Windows Live essentials several times but to no avail I use WLM for my email and it would not open plus my wife uses Messenger and it wouldn't open (I was getting several error screens WLM).

I finally decide to restore from the image I had created a year ago and figured that would solve the problem and yes WLM and messenger work fine but I've ran into other issues.

When I tried installing some programs like Avast, iTunes, etc. I got some error screen during install about it using 16 bit so and so and it wasn't present and the program might not work right. I ignored the screen and everything did go ahead and install ok and all the programs seems to be working but something can't be right since I got the screens.

Also I had 72 Windows updates but half of them failed to install and after rebooting I'm in a loop the screen says "Failure configuring Windows updates Reverting changes, Do not turn off your computer". I can shut it down but it reverts back to the Windows configuring screen.

What do I need to do I'm kind of desperate here?

While others may be able to give you a more surgical method of fixing this. You might want to consider now doing a backup of your files and export your user settings using the Settings and Transfer Wizard (to another non windows root drive) before anything else is done.

Once that's done, in the end you will be able to then reformat and reinstall windows, restore your user settings, then reinstall your software...

But after you have saved all your files and settings, you might try doing a "Repair Insta;ll" from the Windows disk...

Whats the problem? Just reinstall win7.

mccoady said:

A year ago I upgraded from XP Pro to 7 Home Premium and a few days later after installing a few things I made an image backup but unfortunately have never made another one since then. A couple of days ago I tried to upgrade Windows Live Essentials to 2011 on my desktop computer and it basically wrecked it. I had already upgraded my lap with no problems so I was shocked with what it did to my desktop.

I tried everything including a System Restore (several) and uninstalling and reinstalling Windows Live essentials several times but to no avail I use WLM for my email and it would not open plus my wife uses Messenger and it wouldn't open (I was getting several error screens WLM).

I finally decide to restore from the image I had created a year ago and figured that would solve the problem and yes WLM and messenger work fine but I've ran into other issues.

When I tried installing some programs like Avast, iTunes, etc. I got some error screen during install about it using 16 bit so and so and it wasn't present and the program might not work right. I ignored the screen and everything did go ahead and install ok and all the programs seems to be working but something can't be right since I got the screens.

Also I had 72 Windows updates but half of them failed to install and after rebooting I'm in a loop the screen says "Failure configuring Windows updates Reverting changes, Do not turn off your computer". I can shut it down but it reverts back to the Windows configuring screen.

What do I need to do I'm kind of desperate here?

Do you have your win 7 dvd?

Is there any important data that you cant live without?


Ken

Yes I have the Windows 7 disc I'm just not sure how I go about reinstalling Windows don't want to accidently reformat it. I do have Carbonite backing up my important info though (finally got out of a loop and back on desktop).

Repair install.

Repair Install

Ok I'm on my desktop and have inserted Windows 7 disk to start the repair but Windows 7 disk is not starting and it is not showing up in "Computer" how can I get it to run?

mccoady said:

Ok I'm on my desktop and have inserted Windows 7 disk to start the repair but Windows 7 disk is not starting and it is not showing up in "Computer" how can I get it to run?

You need to boot from the win7 install dvd. Insert the dvd in the tray, close the tray, restart the computer and choose to boot from dvd. Make sure optical drive is the first in the boot priority order in the bios.

You do not boot from the DVD to do a Repair Install. RUn it from the desktop as an in-place Upgrade. Stay connected to the internet to get needed Updates into installer. Resolve any issues presented by googling them or coming back here.

Repair Install

You'll know after the Repair Install if the corruption carries over requiring a Clean Reinstall. We can help walk you through that to get the perfect install.

Clean Install Windows 7