When in Format screen Sata HDD doesnt appear?


  1. lordtalha
    Posts : 16
    Windows 7 Ultimate -Windows XP professional
       New #1

    When in Format screen Sata HDD doesnt appear?


    Yesterday I got a blue screen later then my n5010 laptop uses to stuck at "windows is starting" screen.So I decided to format and install windows 7.When I put w7 Dvd and got to format screen.I coudnt see sata hdd ( it does exist in bios ) . I tried to install sata drivers but it didnt work from external I think.So I called dell sevice . THey said do the diagnostics test Now I am doing the tests.It passed the confidence , the long test and the read test.It is at seeking test now.I cant call dell service because its closed by this hours.Do you have any idea? I am just seeking for advices - I will call Dell tomorrow again.
    Last edited by lordtalha; 24 Jan 2011 at 14:40. Reason: updated
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  3. theog
    Posts : 11,408
    ME/XP/Vista/Win7
       New #2

    After the Dell diagnostic test you could,
    Check the hard drive with the manufacturer's diagnostic tools.
    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
    HD Diagnostic
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  4. lordtalha
    Posts : 16
    Windows 7 Ultimate -Windows XP professional
    Thread Starter
       New #3

    yes I did diagnostics it took about 5 hours and no problem found.I called back dell then they said we will replace your hdd.
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  6. theog
    Posts : 11,408
    ME/XP/Vista/Win7
       New #4

    Hope you get on with Dell OK.
      My Computer
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