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Maybe the reason why the option came is because when we bought the laptop we got a free upgrade to 8gb ram from 4gb ram. I' not sure but hope this piece of info helps. Thanks!
Maybe the reason why the option came is because when we bought the laptop we got a free upgrade to 8gb ram from 4gb ram. I' not sure but hope this piece of info helps. Thanks!
Why do you refuse to tell us the OEM manufacturer?
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Sorry but i don't know what a OEM is. Could you tell me. Sorry for the trouble.
Thanks!
Its intel core i7. 2.70ghz. 8gb ram(2.66gb uable). windows 7 professional 32 bit.
Then should it be Toshiba? My laptop is a toshiba but I'm not sure how to find out what is the original manufacturer.
Toshiba is the OEM. I did some R&D and indeed some Toshiba notebooks ship with the option to choose 32 bit or 64 bit. Whats probably happening is that the system launches a full out of the box recovery at first boot (did you see the Recovery wizard?) and installs the bit you selected. Instead of having windows already installed in either bit. This is somewhat strange but whatever.
I stand corrected.
If that is the case, the recovery partition is capable of "recovering" to 64 bit, so try launching the Recovery wizard (whatever its called) manually and see if it offers the 64 bit option. Best to backup your data first.
Run the Toshiba HDD Recovery Utility
Or find a 64 bit Win7 installation DVD for your version and clean reinstall with the Product Key on COA sticker following these steps for Reinstalling Windows 7