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Upgrade from XP doesn't complete
PROBLEM: WIN 7 UPGRADE INSTALLATION STALLS
Attempting to upgrade from XP to Win 7 pro, all 32-bit. Using upgrade disc. XP has latest updates & runs OK.
Upgrade advisor report for XP indicate only incompatibility is with some software programs (which I will abandon.) Windows Easy Transfer is completed, with files stored on external hard drive.
Load the Win 7 DVD. Choose custom installation (of course.) Have several internal hard disks. The main one on which XP runs is partitioned into (6) logical partitions plus the main "C" (active) partition. Have chosen to format the C partition and load Win 7 there. (Plenty of room in this partition.) Only devices attached to computer are the USB keyboard & USB mouse. Have Nvidia GeForce 9800GT graphics card, and web site check indicates the current XP driver is OK for Win 7 as well. Processor is Intel Quad Core Q6600, 2.4 GHz, with 3 GB of ram, ASUS P5Q Pro Turbo motherboard, with latest LAN, chipset, and audio drivers installed.
Upgrade process functions OK thru "updating registry settings" and "starting services." "Completing installation" screen progresses without any problems. System then reboots and "starting Windows" screen appears. Brief hard drive and DVD drive activity, then nothing but black screen. Eventually get note from the monitor "monitor going to sleep" but can be awakened with mouse activity (but still a black screen.) Waiting for 30 minutes more, but nothing happens.
Restart computer (without loading the DVD) and get the note "windows did not start normally." Chose "safe mode" to continue, then get the note "win 7 installation can't be completed in safe mode. Restart computer." (Behind the note, the screen shows "Preparing for first use" so that appears to be the next phase of the process if it was able to continue.) When restarting the computer from here, get the black screen with no further hard drive activity.
Reran entire upgrade process from the beginning, booting into DVD. Same problem. Reran again, selecting "repair." Information returned indicated nothing needed repairing. Ran memory test, reported all OK.
Went thru the complete install procedure again, except booted the CD while computer was running WinXP. Ended up with same problem.
The upgrade program was purchased on-line and downloaded. Is there a possibility that there's a defect in this download?
I've read thru the forum discussions on this, but seems like I've tried everything. What can I do to proceed? THANKS!!.......Lee