New
#1
No CD/DVD/USB Option(s) In The Boot Menu
UPDATE
After locating a BIOS update from HP's website and applying it, the option now properly shows in the Boot Manager. Up until this afternoon I was unable to figure out what exact model numer of this laptop was. I know this fix was the very first thing I should have checked. Just wanted to say I'm not inept, just limited in what I could achieve/find up to this point. Glad this is done with!
Original Post
My mom purchased an HP Pavilion (17-e049wm) with Windows 8. She wants me to get rid of it and install Windows 7. The problem I am encountering is that there is no CD/DVD Drive or USB boot option in the Boot Manager. I have searched for days and am unable to find anybody else with this problem. Any advice or feedback is greatly appreciated!
Facts
- The BIOS is something called InsydeH20 Setup Utility
- I have disabled UEFI Secure Boot and enabled Legacy Support (following HP's instructions).
- Both the UEFI and Legacy boot lists show the CD/DVD Drive and USB Drive booting options.
- I have saved BIOS settings and hit F9 when restarting the laptop to be taken to the Boot Manager
- There are no USB Drive or CD/DVD Drive option listed on the Boot Manager
- There is no doubt my official Windows 7 HP 64-bit DVD is bootable.
- Inside Windows 8 the DVD drive can read, rip, and burn with no problems.
I have taken images of each menu in my BIOS(F10@boot) and of the Boot Manager (F9@boot) to avoid any miscommunication on my part. Any ideas on what else I could try?
Last edited by Mulsiphix; 11 Aug 2014 at 14:48. Reason: Added Update Section