Installing Windows 7 over Windows 10 on a laptop...hangs at logo

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  1. Flodev
    Posts : 7
    win 7 64
       New #1

    Installing Windows 7 over Windows 10 on a laptop...hangs at logo


    Hello 7 Forums,

    This is my first posting here -- I'm trying to install Windows 7 onto my new laptop which came with Windows 10 installed (it was an unasked for gift because I had wanted to avoid this nightmare -- which is an ungenerous attitude, I realize). I have a desktop with Windows 7.

    Anyway, I tried to install Windows 7 using my Home Premium disk and the process hangs at the Windows Logo.

    Here are the specs of the laptop...


    Windows Windows Version 6.2 (Build 9200)
    Memory (RAM) 16300 MB
    CPU Info Intel(R) Core(TM) i7-5700HQ CPU @ 2.70GHz
    CPU Speed 2698.8 MHz
    Sound Card Speakers (2- Realtek High Defin |
    Display Adapters Intel(R) HD Graphics 5600 | Intel(R) HD Graphics 5600
    | Intel(R) HD Graphics 5600
    Monitors 1x; Generic PnP Monitor |
    Screen Resolution 1536 X 864 - 32 bit
    Network Network Present
    Network Adapters Intel(R) Dual Band Wireless-AC 3160 #2 | Microsoft
    Wi-Fi Direct Virtual Adapter #2 | Killer e2200 Gigabit Ethernet
    Controller #2 | Bluetooth Device (Personal Area Network) #2
    CD / DVD Drives 1x (E: | ) E: HL-DT-STDVDRAM GUB0N
    Ports COM Ports NOT Present. LPT Port NOT Present.
    Mouse 5 Button Wheel Mouse Present
    Hard Disks C: 117.9GB | D: 912.4GB
    Hard Disks - Free C: 73.8GB | D: 912.1GB
    USB Controllers 3 host controllers.
    Firewire (1394) Not Detected
    Manufacturer * American Megatrends Inc.
    Product Make * GE62 2QF
    AC Power Status OnLine
    BIOS Info | |
    Time Zone GMT Standard Time
    Battery Status Unknown
    Motherboard * Micro-Star International Co., Ltd. MS-16J1
    Host Name MSI
    SM BIOS E16J1IMS.10F

    I was hoping to use the Windows 7 disk to access the command prompt and skip the driver hang (I assume that's causing the hang).

    Thanks in advance and apologies if this is the wrong thread.

    Flodev

    EDIT: I'm going to try this tutorial...

    Windows 7 Installation Failure - Overcome

    Well, I'm doing something wrong because it skips step 6 and goes straight to the logo and hangs as usual.

    UPDATE: I finally got to step 6 but I get the following error, "Virtual Disk Service Error: Clean is not allowed on the disk containing the current boot, system, pagefile, crashdump or hibernation volume"
    Last edited by Flodev; 27 Dec 2015 at 18:54. Reason: reinstallation tutorial
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  3. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #2

    Hi and welcome to SevenForums,
    Can you still boot into win-10 and which version was it Home or Pro ?

    Mostly a little prep in win-10 might help
    For one disable Fast start in win-10 and in your bios
    Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums
    Secure boot also needs to be either disabled or os type needs to be changed to Other os or uefi and oprom or something similar to that.

    CSM needs to be enabled either way
    Which your bios is probably set to uefi only which might be why it's hanging plus win-10 fast start isn't helping matters.

    Post some pictures of what options you do show in bios Boot/ Security.
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  4. torchwood
    Posts : 7,115
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #3

    Hi Flodev,
    couple of other things to note

    W7 does not have generic USB3 drivers
    If your discs are product specific ie Dell and your installing on an Acer then you will encounter problems.
    you will need a product key to activate W7, and unless your laptop maker supplied it with W7 downgrade rights you will not be able to licence it, and your install of 7 may have corrupted the 10 licencing data files.

    Roy
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  6. Flodev
    Posts : 7
    win 7 64
    Thread Starter
       New #4

    Hi,

    Yes I had secure boot disabled. I have enabled "CSM with..." and disabled fast start. Trying again. Will post update whatever the consequences.

    Thanks

    F.
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  7. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #5

    Make sure you verify os type is not uefi only that is the important one easily missed :)
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  8. Flodev
    Posts : 7
    win 7 64
    Thread Starter
       New #6

    torchwood said:
    Hi Flodev,
    couple of other things to note

    W7 does not have generic USB3 drivers
    If your discs are product specific ie Dell and your installing on an Acer then you will encounter problems.
    you will need a product key to activate W7, and unless your laptop maker supplied it with W7 downgrade rights you will not be able to licence it, and your install of 7 may have corrupted the 10 licencing data files.

    Roy
    Hi

    I have two boxed versions of Windows 7 home premium -- purchased at CEX in advance of moving from XP this year Yup, extreme Luddite me.

    If my win 10 is corrupted then I'll have to call Curries/PC and find out where my key is...can't find it on under the laptop.

    F.
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  10. Flodev
    Posts : 7
    win 7 64
    Thread Starter
       New #7

    Well it finally seems to be installing Windows files so here's hoping...I will post the end result.
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  11. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #8

    If you get it going there is a heck of a list of windows updates to avoid
    I'm sure you probably know but here it is any way one is a Important one that M$ slipped by most people kb3112343
    How to remove Windows 10 upgrade updates in Windows 7 and 8
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  12. Flodev
    Posts : 7
    win 7 64
    Thread Starter
       New #9

    ThrashZone said:
    If you get it going there is a heck of a list of windows updates to avoid
    I'm sure you probably know but here it is any way one is a Important one that M$ slipped by most people kb3112343
    How to remove Windows 10 upgrade updates in Windows 7 and 8
    Lol. Indeed and thanks for the reminder.

    Okay the outcome is that the installation process was successful after I made the following changes: enabling "CSM with..." in the bios; and disabling fast start in Win 10.

    Many thanks for the very helpful help; Merry Christmas (or whatever floats your boat); and looking forward to all those updates

    nn

    F.
      My Computer
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  13. torchwood
    Posts : 7,115
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #10

    NOT a luddite SMART cookie.

    LOL

    Roy
      My Computer
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