New
#21
i should have added
one computer .......................AT A TIME
Roy
Upgrade Home Premium to Professional? (7)
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New #22
Also, that tutorial is very specific to "SP1" - How can I tell which version I have, so I know which steps to take (4, 5, or 6?)
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New #23
You should have SP-1. The easy way to tell is hit the Windows key and the Pause key and you will see this. It states in the picture Service pack 1.
Jack
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New #24
Also, where do I find my product key, so I can complete step #15?
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New #25
You should find you Product Key on the Microsoft Sticker located on your computer. If it's a laptop it might be in the battery compartment.
It looks like this.
Jack
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New #26
Here's my system info - I don't see "SP1" on there anywhere. I'm a little nervous about proceeding.
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New #29
Should I proceed? I'm thinking I do have something seriously wrong, because I can't even uninstall some programs now (such as Adobe Acrobat) and other programs have become "stuck" in my program list, and I can't get rid of them. Icons are disappearing from known file types, and I can't restore them, etc.
I'm concerned about NOT having "Service Pack 1" appear with my version of Windows in the screenshot above.
HELP! Anybody?Last edited by Tomkat; 05 Mar 2017 at 18:35.
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New #30
Hi Tomkat,
The link i sent you included SP1,
By the sounds of it you have other problems that have NOT let you upgrade to SP1, and are more than likely the cause of your other programs failing, they probably needed later versions of Netframework BUT these need SP1.
Please download Belarc, password/product code licence finder.
Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more.
It will find ALL of your required licences, print it out.
Why your system has not upgraded, i cannot tell there's nothing wrong on the MS side, according to the tool,
I suspect either faulty previous install media or Malware.
It might be easier/quicker to perform a clean install using the ISO you've just made, it will take you straight to SP1.
Then follow Thrashzone instructions here, post#2
Windows Update will not update and I've tried multiple fixes
There will be more updates afterwards tho.
Once there installed set up yours, (hence Belarc)
Just change your boot order in Bios to CD first, insert disc now
REBOOT
Install, follow instructions but SKIP product code it should auto activate.
As the link is for a generic ISO, NO Bloatware, your Dell might require specific drivers, go to the homepage make/model/support/drivers and download the Updater ONLY, it will check your system automatically.
Roy
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