Videomate E300 on Windows 7 does not work after reboot

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  1.    #21

    ...and the 'Driver Provider' is?
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  2. Posts : 23
    Windows 7 Ultimate 64bit
    Thread Starter
       #22

    Driver Provider: Compro
    Driver Date: 2009/08/03
    Driver Version: 6.0.108.0

    I wish there was a way to "ping" the device to test communication, like you could do with old pci modems.
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  3.    #23

    I am thinking maybe the drivers are a little early for W7 RTM of late Oct. 2009 especially since their own TV application is in BETA and, again, they do not seem to be addressing issues on their own support site/forum.
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  4. Posts : 23
    Windows 7 Ultimate 64bit
    Thread Starter
       #24

    AngelProcesser said:
    I am thinking maybe the drivers are a little early for W7 RTM of late Oct. 2009 especially since their own TV application is in BETA and, again, they do not seem to be addressing issues on their own support site/forum.

    Their TV application (ComproDTV) always shows beta whenever a new version comes out. Once they are satisfied with the new update they remove the beta tag.
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  5. Posts : 23
    Windows 7 Ultimate 64bit
    Thread Starter
       #25

    Hmmm, if i do a Hibernate instead of restart or shut down. The TV card works when i resume...

    Its definitely not loading the driver at boot.

    I also disabled the "driver signature enforcement" through the F8 menu and through gpedit.msc, that didnt make any difference. Is there any way i can log what drivers load on boot? So i can see any errors.
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  6.    #26

    at the Start Menu search box type 'system info' and hit enter, then review the Software Environment>System Drivers secton...
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  7. Posts : 23
    Windows 7 Ultimate 64bit
    Thread Starter
       #27

    AngelProcesser said:
    at the Start Menu search box type 'system info' and hit enter, then review the Software Environment>System Drivers secton...
    Okay found the driver in the list, it says:
    Type: Kernel Driver
    Started: Yes
    Start Mode: Manual
    State: Running
    Status: OK
    Error Control: Normal
    Accept Pause: No
    Accept Stop: Yes
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  8.    #28

    The issue with power to the USB hub can likely be configured in your system BIOS in conjunction with power settings. Review this in your mobo manual.

    In the start menu type power and hit enter, then check the USB selective suspend setting and toggle it on or off depending on your BIOS settings for suspend/sleep. Write down each available option for each and test each combination. One likely will work consistently.

    Also, can you list the driver from above and also list your full hardware spec.'s please (in your profile).
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  9. Posts : 23
    Windows 7 Ultimate 64bit
    Thread Starter
       #29

    AngelProcesser said:
    The issue with power to the USB hub can likely be configured in your system BIOS in conjunction with power settings. Review this in your mobo manual.

    In the start menu type power and hit enter, then check the USB selective suspend setting and toggle it on or off depending on your BIOS settings for suspend/sleep. Write down each available option for each and test each combination. One likely will work consistently.

    Also, can you list the driver from above and also list your full hardware spec.'s please (in youir profile).
    Okay, ive updated my system specs in my profile
    USB selective suspend is currently disabled.
    PCI Express - Link state power management is also off
    The TV card is a PCI-Express card, not a usb device.

    I will check the bios setting for suspend/sleep when i get home from work.
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  10.    #30

    OK on the USB, when you wrote about hibernate I had USB on the brain I guess

    I would still play with the power settings and see if that makes a difference except put the power options on high performanace with it's default settings and again check your manual for BIOS settings. This may not be your desired power setting, but let's see if that's the issue, after each single change, reboot and test.
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