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#1
office 2013 interface white washed menus appearing as white spots
hi
i have a weired problem on one of our staff laptop. its core i3 system having windows 7 64 bit.
initialy it had visio 2010 and office 2013 installed .. the problem was that when outlook was opened it would open but no text / menus were visible. it was all a like a white window having only title bar.
when i wold open word/excel they would show same behaviour but it would also open some sort of dialog box which was all white.. no button to click on it.. only close button was visible .and clicking on it would exit word/excel/access.
i also tried outlooke.exe /safe .. /resetnavpane.. but no luck
so i removed visio 2010 32 bit and rebooted system . still same issue.
repaired office 2013 32 bit still same issue...
uninstall office 2013 and reboot and and install office 2013 32 bit still same issue.
uninstall 32 bit and installed 64 bit same issue.
sfc /scannow found no violations..
tried it with local administator account same behaviour.. also tried with another local admin priviledges account same issue.. tried with domain accounts same issue..
i removed display drivers and tried wiht standard drivers same issue..
updated to latest drivers still same issue..
i however created a .docx file and opened it with word .. it did opened but some menus were not visible they were just white places instead of the icons for vaiours actions (like bold/font etc).. but i by guess work wnet to options and tried disabling hardware acceleration but still same issue...
please help me.. how to resolve this strange issue..