Outlook 2010: Unable to import mail from WLM


  1. i7 User
    Posts : 2
    Windows 7 Professional 64
       New #1

    Outlook 2010: Unable to import mail from WLM


    First, I tried to get Outlook 2010 to see my .dbx folders from Outlook Express, it wouldn't.

    I then migrated my OE mail to WLM. I then tried to both export my mail to Outlook 2010 and Import from Outlook 2010. When importing, Outlook only saw the welcome mail message but didnt see anything else.

    I should add that I copied my old (2007 Outlook.pst) file into Outlook 2010's store directory. I am not sure if this is why I am unable to import my mail.

    Any ideas?
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  3. srq2625
    Posts : 173
    Win7 Ultimate, x64
       New #2

    I just got done getting my e-mail from WLM to Outlook 2010.

    There are a couple of tricks:
    • You need to have Outlook set as your default mail client
    • Outlook needs to be the 32-bit version. The 64-bit version will not work
    • Make sure Outlook is not running
    • Open WLM. Menu item: File -> Export Messages
    • Select output to Exchange format. This will generate the PST file and follow the directions as they are presented
    • Close WLM
    • Open Outlook. Your entire email account will appear as a folder under your default account in Outlook. Time to move things around.
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  4. i7 User
    Posts : 2
    Windows 7 Professional 64
    Thread Starter
       New #3

    Thanks Scott.

    Except the version of Outlook is x64. Is there a workaround?

    The other alternative I have and I am working on it, slowly is on my other machine that has Outlook 2007 on it I am merging the messages there and cleaning out the duplicates. A very time consuming process. Once completed, I hope to copy the .PST file onto the Outlook 2010 machine. Would doing so cause any issues?
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  6. wolfdogg
    Posts : 42
    arch linux x64
       New #4

    im having exact same problem, i have office 2010 x64 on win7_x64, and i need my email imported from Windows Live Mail (WLM) im getting the MAPI error. I dont have a copy of 32bit office to install, nor am i going to grant m$ that kind of loyal stupidity.



    after searching scores of web pages, i finally came across this one that points out the 64bit office problem, now i know what im up against XP Outlook Express to Windows 7 64 bit Windows Live Mail = it - Microsoft Answers

    Are there any other options to get this WLM mail into my .pst's??
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