Diagnostics Policy Service and internet drop

Nakattk

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I have been having an issue over the past few days with my connection. It randomly dropps and reconnects or doesnt reconnect at all. When I try to run the windows diagnostics service it fails. I get this error every time I run it even if the internet is connected:

"The Diagnostics Policy Service is not running"

I even tried to start it in the services screen with no luck it just stops again. The only thing I have changed recently is I changed my network type from public to home and it gave me all the home sharing information, but I even tried setting it back with no help. I even tried system restore to 15 days eairlier with not luck.

I thought it was my wireless router ( Dlink DIR-655 ), but i disconnected it and went straight to the modem and it still had the same connect problems. I have my computer hard wired throught the wireless router then the router to the modem then to cable line atm. I seem to be able to get it on the internet eventually but everytime I turn my computer on ,it is on the internet then it drops and comes back a few min. later. I have even tried manually starting the Diagnostics Policy Service with no luck it just won't work either.Any help is greatly appriciated!

My status says IPv4 Connect: Internet
IPv6 Connect: No Network access
Speed: 1.0 Gbps

if that helps.
__________________
 

My Computer My Computer

OS
Windosw 7 64 HP
CPU
i7 930 & 3.8 w/HT
Motherboard
Asus P6X58D-E
Memory
8 GB Corsair XM3
Graphics Card(s)
8800GT
Hard Drives
Intel SSD 80GB
Samsung 1TB F3
PSU
850W Corsair
Case
Haf X
Cooling
H50 W/shrouds

My Computer My Computer

Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
I have been having an issue over the past few days with my connection. It randomly dropps and reconnects or doesnt reconnect at all. When I try to run the windows diagnostics service it fails. I get this error every time I run it even if the internet is connected:

"The Diagnostics Policy Service is not running"

I even tried to start it in the services screen with no luck it just stops again. The only thing I have changed recently is I changed my network type from public to home and it gave me all the home sharing information, but I even tried setting it back with no help. I even tried system restore to 15 days eairlier with not luck.

I thought it was my wireless router ( Dlink DIR-655 ), but i disconnected it and went straight to the modem and it still had the same connect problems. I have my computer hard wired throught the wireless router then the router to the modem then to cable line atm. I seem to be able to get it on the internet eventually but everytime I turn my computer on ,it is on the internet then it drops and comes back a few min. later. I have even tried manually starting the Diagnostics Policy Service with no luck it just won't work either.Any help is greatly appriciated!

My status says IPv4 Connect: Internet
IPv6 Connect: No Network access
Speed: 1.0 Gbps

if that helps.
__________________

When in doubt reset your router using the small hole on the side of the router which is right next too where the router gets it's power "I have the same router".

The IPv6 disconnected message is correct as it's only used on the LAN.

If that doesn't work open a command prompt and type ipconfig /release then ipconfig /renew, these commands are if you are using DHCP, if you are still having problems type ipconfig /all and post the results here.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Well, so far my internet connection has not dropped lately, but I still cannot get the Diagnostics Policy Service to start working again. Does it matter if I am using a ssd or something. I don't understand why it just wont start working.
 

My Computer My Computer

OS
Windosw 7 64 HP
CPU
i7 930 & 3.8 w/HT
Motherboard
Asus P6X58D-E
Memory
8 GB Corsair XM3
Graphics Card(s)
8800GT
Hard Drives
Intel SSD 80GB
Samsung 1TB F3
PSU
850W Corsair
Case
Haf X
Cooling
H50 W/shrouds
Hello again Nakattk,
Ok one problem down, on to the next one.

For the diagnostic policy problem try typing sfc /scannow into your command prompt run as admin and then hit enter. Let the scan run until it completes and let me know if it finds any problems.

After that type "services" into the command prompt and scroll down to diagnostic services and make sure they are set to automatic.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
I did the scan and it came back all good, but the diagnostic policy service still does not work. I checked and all 3 options in services that start with diagnostic are set to automatic.
 

My Computer My Computer

OS
Windosw 7 64 HP
CPU
i7 930 & 3.8 w/HT
Motherboard
Asus P6X58D-E
Memory
8 GB Corsair XM3
Graphics Card(s)
8800GT
Hard Drives
Intel SSD 80GB
Samsung 1TB F3
PSU
850W Corsair
Case
Haf X
Cooling
H50 W/shrouds
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