Losing internet - diable TCP/IPV6 temp fix


  1. Dave1212
    Posts : 2
    32 BIT WINDOWS 7
       New #1

    Losing internet - diable TCP/IPV6 temp fix


    I have been losing internet connection over the last couple of weeks and can't seem to find the problem. I would lose a connection after the system has been running for 2 hours to 8 hours. The error coming up is that the ethernet connection is lost. I have checked all connections, including testing of hardline and all is fine. Drivers have been updated. Through various forums, I have narrowed a temporary solution to disabling the TCP/IPv6. But now, I can't set up a home network. Reading other forums suggest changing the DHCP lease time may be a fix. I can't seem to access this to change the lease time. Anyone on the process to make this change? Further suggestions on fixing the problem? Thanks.
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  3. Orbital Shark
    Posts : 6,305
    Windows 7 Ultimate x64
       New #2

    Hi Dave. welcome to the forums :)

    Have you looked into resetting your router? Many ISP's send updates (firmware is 1 example) to the router and this has been known to cause issues with connectivity.
       Tip
    Consult your router documentation for information on how to reset your router



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  4. Dave1212
    Posts : 2
    32 BIT WINDOWS 7
    Thread Starter
       New #3

    Thanks for the reply. No I have not yet tried to reset the router. If I reset the router, will that affect any of my settings? I have a gateway 2wire router through my sp.
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  6. Orbital Shark
    Posts : 6,305
    Windows 7 Ultimate x64
       New #4

    It shouldn't affect your settings, it just resets the connection between phone line & router. If unsure then re-read the documentation just to be sure. You can also make a note of all settings within the router just for piece of mind :)


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  7. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #5

    Dave1212 said:
    I have been losing internet connection over the last couple of weeks and can't seem to find the problem. I would lose a connection after the system has been running for 2 hours to 8 hours. The error coming up is that the ethernet connection is lost. I have checked all connections, including testing of hardline and all is fine. Drivers have been updated. Through various forums, I have narrowed a temporary solution to disabling the TCP/IPv6. But now, I can't set up a home network. Reading other forums suggest changing the DHCP lease time may be a fix. I can't seem to access this to change the lease time. Anyone on the process to make this change? Further suggestions on fixing the problem? Thanks.
    If resetting the router doesn't fix the problem,...
    If you can post a screen shot of your ipconfig /all I can help you with this problem.
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