Loss of Internet Connectivty after connecting to VPN

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Laharl

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I was trying to connect to my university's VPN for remote access to my files there.

Back on XP on my Acer Aspire 5612 WLMi, I would've installed
http://www.undergrad.engineering.utoronto.ca/Assets/ECF/ecfpcnet.zip

and then Mapped a Network Drive and I would be able to connect to H:\ on the server and retain internet connection.

On Windows 7 on my AMD Phenom X3 Desktop, the installer fails. Instead I go to Network and sharing Center and set up the VPN that way, inputting the IP and such.

The VPN connects and I am able to map my network drive and access the files on the network drive; however, while I am connected to the VPN I lose access to the internet through my LAN connection (Network & Sharing center indicates my computer is not connected to the internet. Firefox, Opera, IE can't reach google, yahoo, etc).

When I disconnect from the VPN, I get internet connection back instantly (Network & Sharing Center indicates my computer is connected to the internet and the FFox, Opera, IE all regain their ability to connect to websites).


I know this may not be very clear wording, let me know if you need more details.

------
OS: x64 Windows 7 RC 7100
CPU: AMD Phenom X3 8650
Motherboard: ASUS M3A76-CM
Memory: 4x2GB OCZ PC-8500 DDR2 Fatal1ty
Ethernet: Onboard 10/100/1000 - Using RealTek Drivers from Windows Update
Graphics: Onboard ATI HD3000 - Using AMD's Catalyst Drivers for x64 Windows 7
 
Last edited:

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Windows 7 RC 7100AMD Phenom X3 86504x2048GB OCZ DDR2 PC-8500 Fatal1tyOn-board Graphics
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Self Built
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Windows 7 RC 7100
CPU
AMD Phenom X3 8650
Motherboard
ASUS M3A76-CM
Memory
4x2048GB OCZ DDR2 PC-8500 Fatal1ty
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On-board Graphics
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Monitor(s) Displays
Dell 2408WFP
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WD Caviar Black 640GB SATA
PSU
ANTEC EARTHWATT 500W
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ANTEC SONATA III
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Refer to Case & CPU
Laharl said:
I was trying to connect to my university's VPN for remote access to my files there.

Back on XP on my Acer Aspire 5612 WLMi, I would've installed
http://www.undergrad.engineering.utoronto.ca/Assets/ECF/ecfpcnet.zip

and then Mapped a Network Drive and I would be able to connect to H:\ on the server and retain internet connection.

On Windows 7 on my AMD Phenom X3 Desktop, the installer fails. Instead I go to Network and sharing Center and set up the VPN that way, inputting the IP and such.

The VPN connects and I am able to map my network drive and access the files on the network drive; however, while I am connected to the VPN I lose access to the internet through my LAN connection (Network & Sharing center indicates my computer is not connected to the internet. Firefox, Opera, IE can't reach google, yahoo, etc).

When I disconnect from the VPN, I get internet connection back instantly (Network & Sharing Center indicates my computer is connected to the internet and the FFox, Opera, IE all regain their ability to connect to websites).


I know this may not be very clear wording, let me know if you need more details.

------
OS: x64 Windows 7 RC 7100
CPU: AMD Phenom X3 8650
Motherboard: ASUS M3A76-CM
Memory: 4x2GB OCZ PC-8500 DDR2 Fatal1ty
Ethernet: Onboard 10/100/1000 - Using RealTek Drivers from Windows Update
Graphics: Onboard ATI HD3000 - Using AMD's Catalyst Drivers for x64 Windows 7
Click to expand...


This probably has to do something with Windows 7 or your VPN. I also use VPN, but I use it on XP Pro. If your VPN, works great on XP, then that means that Windows 7 has a problem. You could send them feedback and ask them to fix it. Windows 7 is in its beta position which means that not everything is going to work perfectly on it.
 

My Computer My Computer

At a glance

XP PRO
OS
XP PRO
Laharl said:
I was trying to connect to my university's VPN for remote access to my files there.

Back on XP on my Acer Aspire 5612 WLMi, I would've installed
http://www.undergrad.engineering.utoronto.ca/Assets/ECF/ecfpcnet.zip

and then Mapped a Network Drive and I would be able to connect to H:\ on the server and retain internet connection.

On Windows 7 on my AMD Phenom X3 Desktop, the installer fails. Instead I go to Network and sharing Center and set up the VPN that way, inputting the IP and such.

The VPN connects and I am able to map my network drive and access the files on the network drive; however, while I am connected to the VPN I lose access to the internet through my LAN connection (Network & Sharing center indicates my computer is not connected to the internet. Firefox, Opera, IE can't reach google, yahoo, etc).

When I disconnect from the VPN, I get internet connection back instantly (Network & Sharing Center indicates my computer is connected to the internet and the FFox, Opera, IE all regain their ability to connect to websites).


I know this may not be very clear wording, let me know if you need more details.

------
OS: x64 Windows 7 RC 7100
CPU: AMD Phenom X3 8650
Motherboard: ASUS M3A76-CM
Memory: 4x2GB OCZ PC-8500 DDR2 Fatal1ty
Ethernet: Onboard 10/100/1000 - Using RealTek Drivers from Windows Update
Graphics: Onboard ATI HD3000 - Using AMD's Catalyst Drivers for x64 Windows 7
Click to expand...

Sounds like you need to disable the option Use default gateway on remote network. You can find this by clicking the Advanced button in the properties page of Internet Protocol Version 4 (or 6) of your VPN connection.

Good luck,
Paul
 

My Computer My Computer

At a glance

Windows 7 x64
OS
Windows 7 x64
Hi,

I have exactly the same problem using VPN Cisco AnyConnect 2.3.2016 on Windows XP Pro.

When I use a wired or wireless internet connection, I lose internet access to my network drives and to the web with IE or Chrome when connect to VPN with that client.

On my other computer, with WinXP Pro too, when I use that client too, I keep web access, but I can't access network drives.

When using the VPN Client 4.8.02.0010, I don't have any of these problems at all on any computer.

I continue looking for some help on the net, if anyone has any idea about that, please let me know. Even if someone knows where I could search, would be helpful.

Thx,

Gab
 

My Computer My Computer

At a glance

Windows XP Pro
Computer Manufacturer/Model Number
Toshiba Tecra A7
OS
Windows XP Pro
Paul1 said:
Sounds like you need to disable the option Use default gateway on remote network. You can find this by clicking the Advanced button in the properties page of Internet Protocol Version 4 (or 6) of your VPN connection.

Good luck,
Paul
Click to expand...

Hi Paul...

Could you guide me on how to reach that setting. I am pretty new to Windows 7... and i kinda have the same problem.... which i can describe below and have put on several other forums as well.

I have Windows 7 Enterprise (corporate image from my firm), and some additional messengers running like Skype which allows me to take conference calls outside my office network. The problem starts when I connect my VPN. Once VPN is connected, all my messengers like Skype / Google Talk automatically disconnects. And the moment I am disconnected from the VPN, and if these are still in the tray, they connect as if nothing happened. The IT in my firm is not going to support me since Skype is an external tool and they don't care anything about it. I spoke to one of my colleagues and they said probably it could be a port issue that VPN blocks.

Whats even more weird is ... VPN blocks my Firefox and makes me to add my firm's proxy address so that I can connect to other web pages. Previously, when I was on XP and if I gave the option "No Proxy", Firefox would load content from any web page (GMail, Yahoo Mail, Etc) . Now that option doesnt work, and the proxy is a must... and as a result of which my private emails get blocked (thats company policy not to open any external webmails )

Appreciate all the help.

Regds.
AJ
 

My Computer My Computer

At a glance

Windows 7Intel Core 2 Duo P8700 2.53GHz4GB
Computer Manufacturer/Model Number
Dell E6400
OS
Windows 7
CPU
Intel Core 2 Duo P8700 2.53GHz
Memory
4GB
Hard Drives
160GB
Thanx p
Paul1, it does the trick...
 

My Computer My Computer

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windows 7
OS
windows 7
"Sounds like you need to disable the option Use default gateway on remote network. You can find this by clicking the Advanced button in the properties page of Internet Protocol Version 4 (or 6) of your VPN connection."

Thanks Paul,
That did the trick for me!
Joe
 

My Computer My Computer

At a glance

Win 7 Home Premium x64AMD 940 Phenom II x4 BE8 GB Kingston 240-Pin SDRAM DDR2 800Gygabyte HD4850 1GB DDR3
Computer Manufacturer/Model Number
Me/xxxx004
OS
Win 7 Home Premium x64
CPU
AMD 940 Phenom II x4 BE
Motherboard
Gygabyte MA785GM-US2H
Memory
8 GB Kingston 240-Pin SDRAM DDR2 800
Graphics Card(s)
Gygabyte HD4850 1GB DDR3
Sound Card
Onboard
Monitor(s) Displays
Hanns-G HH241
Hard Drives
WD SSC-D0064SC-2100 2.5" 64GB x2 RAID 0 Boot,
HITACHI HDS721050CLA362 500GB 7200 x2 RAID 1 Storage,
HITACHI HDS721050CLA362 500GB 7200 x1 dedicated backup
PSU
OCZ ModXStream Pro OCZ700MXSP 700W ATX12V V2.2
Case
Rosewill Blackbone/ICY DOCK MB453SPF-B Multi-Bay
Cooling
CoolIT Systems ECO Advanced Liquid Cooling System
Keyboard
Comfort Curve Keyboard 2000
Mouse
Microsoft 3-Button Mouse with IntelliEye
Internet Speed
DSL
@Paul1 - Thank you for the solution. It worked like a charm!
 

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Windows 7 Ultimate 32-bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo E420
OS
Windows 7 Ultimate 32-bit
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