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Windows 7: Zone alarm uninstall ate my network

22 Feb 2011   #1

Windows 7 x64 home premium
Zone alarm uninstall ate my network

Ok so I am having an issue but before I get to it I want to say thanks ahead if time for trying to help. I did read the "before you post" section and it sounds wonderful but I have no Internet connection and can't upload the screenshot. I did take a pic of it on this iPhone but no idea how to send a pic from iPhone to the thread so I will write out what I see :). Sorry.
From ipconfig /all
"hostname: holyshit
Primary dns suffix:
Node type: hybrid
Ip routing enabled: no
Wins proxy enabled: no
Tunnel adapter Teredo Tunneling Pseudo-interface:
Media state: media disconnected
Connection specific dns suffix:
Description: Teredo Tunneling Pseudo-interface
Physical address: 00-00-00-00-00-00-00-e0
Dhcp enabled: no
Autoconfiguration enabled: no"

Also can't run the file at this time bc I can't download it at this time

Ok on to the problem.
I uninstalled zone alarm suite and was going to put new antivirus on comp but upon uninstalling I am unable to connect to the net. *My wireless works so it isn't the line, not the router or modem. Running ipconfig says "media disconnected". Device manager has no problems showing. Under local area connection status ip 4 & 6 show not connected. When running diagnostics says "there might be a problem w the driver for the local area connection adapter". I have already uninstalled and restarted the realtek pci controller. Not sure what else I can do. Help me Obi Wan. You are our only hope :). Any further suggestions?*

My System SpecsSystem Spec
23 Feb 2011   #2

Windows 7 x64 home premium

Also, I tried multiple restore points trying to go back to previous states and all seemed to give me errors. I tried sacrificing a live chicken but had none and frozen chicken didn't seem to work. I did run the sfc scannow, just to try things, and no errors came up.
My System SpecsSystem Spec
23 Feb 2011   #3

Windows 7 Ultimate x64

tried this yet?

netsh int ip reset C:\netsh.log.txt
netsh winsock reset

(open a command prompt with elevated privileges for it to work)
My System SpecsSystem Spec

23 Feb 2011   #4

Windows 7 x64 home premium

I will try anything once I get home (work starting) but i did try both of those, but the first one was slightly different the c:\ part wasn't there...will try again this afternoon
My System SpecsSystem Spec
23 Feb 2011   #5

Windows 7 x64 home premium

Downloaded and taking home the DNS flush, any other files I need?
My System SpecsSystem Spec
23 Feb 2011   #6

Windows 7 Home Premium 32bit

Re-install zone alarm will likely fix it. I would try that then the netsh command. Did you remove zone alarm from add/remove programs ? If you re-install zone alarm just disable it. If your anti-spyware and virus software is up to date The built in windows firewall should suffice for most people.
My System SpecsSystem Spec
23 Feb 2011   #7
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Instructions to totally remove ZoneAlarm How to Completely Uninstall Zone Alarm |

This batch file should also help.

Copy and paste these lines in Note pad.

@Echo on
attrib -h -s -r hosts
echo localhost>HOSTS
attrib +r +h +s hosts
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop. Right click to run as Administrator. Your computer will reboot itself.
My System SpecsSystem Spec
23 Feb 2011   #8

Windows 7 x64 home premium
Dns flush

Ok I have done the dns flush and nothing changed. Can't reinstall zone alarm as I can't access the net. Grrr
My System SpecsSystem Spec
23 Feb 2011   #9

Windows 7 x64 home premium

Contacted zonealarm and using their removal tool got everything working again. Tha k you all for the help!!!
My System SpecsSystem Spec
24 Feb 2011   #10

Windows 7 x64 home premium

In case anyone else searches for this answer the tool to completely remove zone alarm is at Thanks again all for your help!!!
My System SpecsSystem Spec

 Zone alarm uninstall ate my network

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