New
#1
My computer will not recognize new modem
I have this problem, which I’ve worked around so far, but it’s frankly driving me mad.
It all started, as it always does, with a boy and his dream to upgrade. So, I went out and bought a Motorola SBG6580 to replace my Comcast craptastic modem and Belkin wireless router. I installed it and got Comcast to recognize the modem and all that. Then the problems start:
There are three things hooked into the modem/router. Two desktops and one Blu-Ray player, all but one of the desktops works through the SBG6580. The desktop that won’t work through the SBG just won’t detect or adapt to the new IP address. It refuses to.
Here comes the fun part. If I run the old (Belkin) router into the new (SBG6580) and plug the one desktop that won’t connect through the SBG6580 into the Belkin it will work.
What I would like to achieve is to just use the SBG6580 and not the janky work-around I have now.
I have troubleshot this to death with both Comcast’s Signature Support and Motorola’s crappy techs. I have tried them both now twice. Motorola’s support is good for people trying to set things up, but not up to the task of in-depth problem solving. Comcast was pretty decent and they helped me get to the work around.
I have tried resetting modem, all sorts of IP renews, some crazy command prompt commands that I didn’t even know existed.
One thing that I think might be throwing the wrench in this is I have the two desktops set up as a home network through Windows 7. I have no idea how I did this as it was a long time ago. I think I somehow told my one desktop to only recognize the Belkin router? I don’t know. It’s crazy.
I have run out of bullets and before my cheap butt pays some tech to come out to my pad and silently judge my massive porn browsing history to fix this I thought I would turn to the internet. Please help!
While I am not a total NOOB here, it would best if you would explain any troubleshooting tips as you would to a particularly gifted child or a golden retriever.