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COnnected to network, Browser pages not loading.
I am using an Acer Aspire desktop, wirelessly connected to my router. I have had it about two years now.
A few months ago, Comcast installed a new router in our house. Since then, my computer has kept a perfect connection. However, any browsers I have tried to use acts as though there isn't a connection. It just constantly loads the page until it finally tells me it can't. My computer is the only device that can't connect to this network, so I don't believe it is necessarily a problem with the router.
I have noticed this being a fairly common problem, and more often than not it seems to be a pretty easy fix given that you know what to do.
I am absolutely stumped as to what the problem could be for me. Here are all the things I have tried thus far. I am unfamiliar with a lot of computer terminology, so forgive me if I say things incorrectly.
• Reinstalled wireless adapter drivers - worked for a few seconds then stopped.
• Completely disabled firewall and antivirus.
• Ran the Norton Removal Tool multiple times.
• Manually reset the winsock catalog in an elevated command prompt : netsh winsock reset catalog - Worked for a little while, then stopped.
• Along with the winsock reset, I did: netsh int ip reset resetlog.txt.
• I put in a command to flush the DNS.
• This 'Bonjour' program I keep hearing about looking out for isn't on here.
• I went in to Internet Options to uncheck the box that allows me to use proxies - It never was checked.
• Got updated drivers for my adapter - didn't help.
• I ping google - it is coming back with 0% lost.
• I ping 4.2.2.2 and it comes back with 0 % loss.
• I went under Internet Protocol 4 and entered in the prefered DNS server as 4.2.2.2 and the alternate DNS server as 8.8.8.8. I saw this in a video, which seemed to help the guy talking, but not me.
• After dealing with this over the course of several months, I got fed up. I decided to completely format my computer to its default factory state. I then installed my adapter drivers, and after all of that - still didn't help at all.
I am becoming very desperate for help on this. At this point i am thinking it is something that just so happened to go wrong with my adapter after getting a new router. That, or there is something IS wrong with the router. I don't know where to begin examining these for a problem. I would try a different internet adapter, but i don't want to waste money on something that may or may not help me.
My college classes start back up next month, so I really need to get this fixed quickly. Any help at all will be appreciated. Thanks.
Last edited by Phillipcm; 20 Jul 2014 at 20:59.