network adapter dead?

Seems so eh?

Yeah in that video since the router has no lights it means the port is not even responding to signals it's fried

Malcolm

That's what I suspected. I still suggest that you go through the BIOS settings and see if it is disabled or reset the settings to the default. If it is dead that isn't the end of the world. It would cost too much to replace it. You can get a card to replace it.

Yep townsbg good idea probably the only answer really and for the cost of a card a no brainer.

Yes, it is a good thing that you have the replacement plan and your assumptions seem correct, but, be prepared for some delays as the wheels of progress can move slowly.

1.) Does the plan offer to send you parts or must you send the PC in for repair, you'll find out when you call customer service.

2.) It should work okay after windows recognizes the board and completes the install. I would do a restart after windows finishes up.

3.) And no, no OS reinstall will/should be required.

I say #1 because I have a 2year no cost "direct replacement plan" on my new laptop, but I have to send it back with a RMA for work.

That's great, sounds like you're dealing with a local shop, I got mine from a "big box store" - Office Depot/Max Link goes to details page of my PC. A month ago it was on sale for $399 and the 2year protection was $70. Big selling point for me was it came with an optical drive.

Replacement should be easy enough, have the tools?

• Make sure the system is properly shutdown, pull the power cord and ethernet cable to the card, hold the start button down for about 10seconds to get rid of any residual power.

• Take the side cover off the case, touch the case to ground yourself off.

• Swap the cards, don't forget to replace the mounting screw if it has one, put everything back and fire it up.

• Let windows find it and ask to install, follow the prompts, finish up, reboot and test.

I found this site with pictures it talks about the NIC port at the bottom: http://www.hardwarecanucks.com/forum/hardware-canucks-review/ASUS Z170-A
#4 in the drop-down list shows an itemized picture of the layout. The NIC port is on the upper left side of the MB. Looks like the card is underneath that white protector so it might be a tad difficult depending how it's attached, there might be screws or clips on the opposite side,

I looked through the MB manual and the only reference to the port is section 1.7 page 1-21, I didn't see any mention on how the port is swapped out.

Just take your time and think things through, if you get frustrated walk away for awhile.