New router and cannot connect properly

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  1. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #11

    KOSSIT said:
    @aem
    It tells me the cord is either broken or not connected.
    I'm looking right at it. It's connected and it's not broken.
    is this what it says when you run diagnostics you need to be more specific
      My Computer


  2. Posts : 7
    Windows 7
    Thread Starter
       #12

    Alright. Whenever it disconnects. I press 'troubleshoot'
    Everytime it comes up with the "detected problems."
    It says:
    Cord is broken or not connected.
    My question is exactly:
    "What cord?"
    I am connecting wireless.
      My Computer


  3. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #13

    ok so it's testing the wired LAN adapter and not the wireless...does your wireless adapter show up in device manager as having the correct drivers installed
      My Computer


  4. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #14

    are you using 32 or 64 bit windows
      My Computer


  5. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #15

    what are the numbers after HP G61 - xxxxxx on the bottom label
      My Computer


  6. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #16

    here is a link to the drivers for the G61 series make sure you have the latest wireless adapter drivers for your model

    Product search results
      My Computer


  7. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #17

    on your new router did you do enter the configuration utility and set up the wireless settings make sure it's broadcasting an SSID make sure that the wireless is set to mixed and not N only set N radio to off or 2.4 Ghz your laptop does not have an N wireless card so the N wireless radio in the router does you no good also make sure to set the router and wirless card on same wirless channel also did you restart you ISP modem after you connected the new router
      My Computer


  8. Posts : 1,074
    Windows 7 Profession 64-bit
       #18

    Replace the Ethernet cable between the router and the gateway device (the modem).

    If me, I would connect the laptop via Ethernet to the router and see if the connection holds that way. If you still get disconnected via Ethernet, the problem is not with your wireless access.
      My Computer


  9. Posts : 7
    Windows 7
    Thread Starter
       #19

    Yeah. Another laptop is hooked up to the ethernet. It's only my computer that's having problems. I JUST got this computer. All the drivers are up.
    It's just my computer disconnects and tells me that the cord to the adapter is broken.
      My Computer


  10. aem
    Posts : 2,698
    Windows 7 Ultimate 64Bit
       #20

    By broken, do you mean Media Unplugged?
      My Computer


 
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