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Windows 7: No Windows Updates in Windows 7 and 8 if CPU not Supported

16 Mar 2017   #1
Brink

64-bit Windows 10 Pro
 
 
No Windows Updates in Windows 7 and 8 if CPU not Supported

Quote:
Your PC uses a processor that isn’t supported on this version of Windows" error when you scan or download Windows updates


Symptoms


When you try to scan or download updates through Windows Update, you receive the following error message:

Unsupported Hardware
Your PC uses a processor that isn’t supported on this version of Windows and you won’t receive updates.
Additionally, you may see an error message on the Windows Update window that resembles the following:

Windows could not search for new updates
An error occurred while checking for new updates for your computer.
Error(s) found:
Code 80240037 Windows Update encountered an unknown error.
Cause


This error occurs because new processor generations require the latest Windows version for support. For example, Windows 10 is the only Windows version that is supported on the following processor generations:
  • Intel seventh (7th)-generation processors
  • AMD “Bristol Ridge”
  • Qualcomm “8996"
Because of how this support policy is implemented, Windows 8.1 and Windows 7 devices that have a seventh generation or a later generation processor may no longer be able to scan or download updates through Windows Update or Microsoft Update.

Resolution


We recommend that you upgrade Windows 8.1-based and Window 7-based computers to Windows 10 if those computers have a processor that is from any of the following generations:
  • Intel seventh (7th)-generation "Intel Core" processor or a later generation
  • AMD seventh (7th)-generation (“Bristol Ridge") processor or a later generation
  • Qualcomm “8996" processor or a later generation

More Information


For information about how to determine which generation of Intel processor you have installed, go to the following Intel website:

About Intel processor numbers
For information about how to upgrade your computer's operating system to Windows 10, see Download Windows 10.

See also: Upgrade to Windows 10 - Windows 10 Installation & Upgrade Tutorials


Source: https://support.microsoft.com/en-us/...-processor-tha


My System SpecsSystem Spec
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16 Mar 2017   #2
tetraps

Windows 7 Professional x64 SP1
 
 

Microsoft's desperation and greed are truly astounding.
My System SpecsSystem Spec
16 Mar 2017   #3
z3r010

 

They offered everybody Windows 10 for free, they can't continue to support new tech on obsolete OS's forever.
My System SpecsSystem Spec
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16 Mar 2017   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

We will all have to upgrade are hardware and operating systems; along with programs.
That is to be expected especially any thing that is computer related.

Windows 7 still works quite well on new hardware but Windows 7 is long in the tooth.
The next batch of newer hardware (IMO) will prefer W-10 whether I like it or not.
That is just the way it's always been and will always be. Constant upgrades every few years is just normal for computers.

Jack
My System SpecsSystem Spec
16 Mar 2017   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Well im right up the creek.

My 9 yr old lappy, that i run as my major,
Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz
doesn't have SataIII, runs on DDR2, NO EUFI boot.

Its miles better than my 3 yr old Asus.


Roy
My System SpecsSystem Spec
16 Mar 2017   #6
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

I'm still running Haswell. Still works well for me, does what I need it to do, so I see no need to upgrade for a while.

At least I know 7 and 8.1 will be fully supported until EOL.
My System SpecsSystem Spec
16 Mar 2017   #7
lehnerus2000

W7 Ultimate SP1, LM18.2 MATE, W10 Home, #All 64 bit
 
 

I thought that W7 was supported until 2020.

How can anyone be receiving this message?
My System SpecsSystem Spec
17 Mar 2017   #8
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

Quote   Quote: Originally Posted by lehnerus2000 View Post
I thought that W7 was supported until 2020.

How can anyone be receiving this message?
I'm a little confused myself, didn't MS say they were reversing that decision a few months ago, and that they WOULD be supporting 7 and 8.1 on those processors until their EOL?
My System SpecsSystem Spec
17 Mar 2017   #9
Bertison

Windows 7/64 HPremium.
 
 

Check my Spec's: I don't need anything more powerful for my computing needs. When either the desktop dies, is moved on, or 2020 arrives, it will be replaced by a fancy new Lenovo laptop running Win 10. Or something. By then I will be 75 and hope to retain enough patience and interest. Or I may just replace my current Lenovo Android tablet with something better, but still Android. Windows, I have been with you since 3.1, but you are no longer the only game in town. Eventually the game may play on without you....
My System SpecsSystem Spec
17 Mar 2017   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
MS does more damage through the update system anyway
Good life just got a lot simpler
If the hardware is obsolete why would it work on win-10 hypocrisy at work
My System SpecsSystem Spec
Closed Thread

 No Windows Updates in Windows 7 and 8 if CPU not Supported




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