First build crashing

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  1. Posts : 12
    W7
       #1

    First build crashing


    Hello,

    I am hoping someone can give me advice with trouble shooting. I just finished building my first machine and loaded Windows 7.

    CPU – Intel E8400 3G
    MB - GIGABYTE GA-EP43-UD3L 775 P43 R
    RAM – Corsair 4GB (2 x 2GB) 240-Pin DDR2
    GPU – BFGTECH GeForce GTX-275
    PSU – Corsair 550W
    HD – 80G and 500G

    Everything seemed fine as I was loading software, updating drivers and configuring. Then I started getting random crashes the crashes became consistent as whenever the machine is pushed. It will either blue screen or just freeze and I will have to physically push the power button to restart it. I downloaded a stress test and temp monitoring software to help diagnose.

    CPU and GPU temps are 97*F and 120*F at idle. Ran the stress text at 100% and temps topped out at 127*F for the CPU and 140*F GPU just before crash. If I run the stress test just on RAM it passes, on CPU and GPU fails, just CPU fails, just GPU fails.

    Blue screens error messages are inconsistent so far the only error messages I was able to retrieve were:
    CNG.SYS
    SRTSP.SYS
    CLASSNP.SYS
    IRQL_NOT_LESS_OR_EQUAL
    PAGE_FAULT_IN_NONPAGED_AREA

    I hope I provided enough information. I have a feeling it’s a hardware issue but temp seem to be in normal range. Any suggestion would greatly be appreciated.
    Last edited by johngalt; 11 Sep 2009 at 10:41. Reason: Please do not post from Outlook or Word - the black font color gets cpoied over and is impossible to read on a dark skin.
      My Computer


  2. Posts : 2,036
    Windows 7 Professional x64
       #2

    That seems WAY too hot. I would use some different thermal paste and check all heatsink connections and fans.
      My Computer


  3. Posts : 12
    W7
    Thread Starter
       #3

    All fan are working. two case fans, CPU fan and GPU fan.

    You really think that's to hot? CPU is only 48C.
      My Computer


  4. Posts : 1,161
    Windows 8.1 PRO
       #4

    nate42nd said:
    That seems WAY too hot. I would use some different thermal paste and check all heatsink connections and fans.
    Those temps seem fine to me.. He said Fahrenheit, not Celsius..
      My Computer


  5. Posts : 11,840
    64-bit Windows 8.1 Pro
       #5

    Welcome to the forums!

    Please upload the .dmp files for analysis ... Please type event viewer in the search box .. open the application section and see if there are any critical errors listed... please post them here if there are..
      My Computer


  6. Posts : 14
    Windows 7 Enterprise
       #6

    That sounds like memory issue. Run memtest, it might find the problem.
    Also check storage drivers, for some reason default windows drivers does not always work, especially with Intel matrix storage.
      My Computer


  7. Posts : 4,573
       #7

    Then I started getting random crashes the crashes became consistent as whenever the machine is pushed
    So, you are attempting to overclock?
    Last edited by johngalt; 11 Sep 2009 at 10:43.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    BoSox07

    Please go to c:\windows\minidump zip the dump file (*.dmp) and upload it to us for debugging. If its not in minidump search *.dmp for it.

    KEn
      My Computer


  9. Posts : 12
    W7
    Thread Starter
       #9

    Tews – Thank you.

    I will retrieve the dump files and post them when I get home tonight

    tewas – I ran stress test for 15 minutes at 100% on the RAM and it passed. Is that not an accurate test?

    Antman – No, I am not overclocking.
    Last edited by johngalt; 11 Sep 2009 at 10:43.
      My Computer


  10. Posts : 1,161
    Windows 8.1 PRO
       #10

    15minutes is not good enough... More like a couple hours.. Overnight when you are sleeping..

    15 minutes is definitely not enough.
      My Computer


 
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