Windows 7 Hang

OK if it is the cause you can go to blackviper.com look for the service and see if it can be disabled or set to manual instead of autostart. Do you even use win 7 for backup or do you use a 3rd party app?

hey zigzag is VSS used for Windows 7 system restore points as well or is it just for straight image backup?
on the blackviper site it says the service should be set to manual and should be started.
Mine is set to manual but it isn't started.

AJ

manueal just means it doesn't run until needed. that might be when your system freezes. when vss is queried it comes on and checks for the last resstore point. It probably runs a t a higher priority

what do you suggest I do?
I have restarted my computer and am trying to reproduce the problem but its not working so far.
In the events log, I can see VSS events regarding "VSS shutting down due to idle timeout"...is that normal?

AngryJedi said:

what do you suggest I do?
I have restarted my computer and am trying to reproduce the problem but its not working so far.
In the events log, I can see VSS events regarding "VSS shutting down due to idle timeout"...is that normal?

Not sure but was the "vss shutting down" an error (RED) an arert (yellow) or information?

its just an informative event

AJ

So it was just logging the event. did the computer freeze then?

no it was alright then,
I'm installing something right now again and it looks like the VSS service starts and stops when its needed like you said,
I haven't been able to freeze again though

I looked through the error again and this is what the description said:
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
. This is often caused by incorrect security settings in either the writer or requestor process.

What sort of security settings could cause this error?

hey zigzag,
the freeze just happened again...i went to the logs immediately after and saw that there were no red "x"s in Application logs, but there was one in the System logs for that time!

Here are the details:
A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
Error ID: 7009
Source: Service Control Manager

this looks to be the cause since it happened twice and both came up with the same error! Any idea on what can be done?

A few more things to add guys, I clean installed Windows 7 Professional again and I'm getting the same issues of it hanging....
Also I've noticed that when it hangs, sometimes an error will be given in the System logs like the one I posted above with the Windows Error Reporting Service failing to load (I checked in Windows Services and it does not say Started). Or, it may hang, and no error is given in the logs, however the Windows Error Reporting Service is Started!

Looks like sometimes it fails and sometimes it works when it tries to start Windows Error Reporting however in both cases it hangs the computer!

Any idea how this can be fixed?