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Windows 7: Where did WD links to CD Diagnostics go?

10 May 2013   #1
gregrocker
Microsoft MVP

 
Where did WD links to CD Diagnostics go?

I can't find the WD Data Lifeguard CD download anywhere on their site, only here now: Data Lifeguard Diagnostic For Western Digital Drives

The more direct Download link there I've bookmarked is Western Digital Data Lifeguard CD ISO (extract first). Please advise if there is a reason not to use this link.

What could explain why a major tech company would only offer bootable floppy diagnostics for all of their drives old and new? I mean they literally repeat the floppy download on every single model's Downloads page. Does that strike anyone else to be as mammoth as Support incompetence can get?


My System SpecsSystem Spec
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10 May 2013   #2
Brink

64-bit Windows 10 Pro
 
 

Hey Greg,

It seems that you have to look up the model number at WD for the drive first before seeing the downloads for Data Lifeguard.
WD Support / Downloads / Select Product
Here's an example:

(dos)
WD Support / Downloads / SATA & SAS / WD VelociRaptor

(Windows)
WD Support / Downloads / SATA & SAS / WD VelociRaptor
My System SpecsSystem Spec
10 May 2013   #3
gregrocker
Microsoft MVP

 

Shawn -

Yes, I've always relied on those sub-links to get to the DOS CD download which now seems to be missing for all of them.

The remaining DOS download opens a script which only writes to Floppy, as shown in the screenie below. There is also no ISO in the bundle.

I've inquired with WD about this.


Attached Thumbnails
Where did WD links to CD Diagnostics go?-capture.png  
My System SpecsSystem Spec
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10 May 2013   #4
Brink

64-bit Windows 10 Pro
 
 

Hmm, I'm not sure what they did with the ISO version either.
My System SpecsSystem Spec
Reply

 Where did WD links to CD Diagnostics go?




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