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Windows 7: [Alienware Aroura r4] Thermal Control Problems

01 Jun 2014   #1

Windows 7 home Premium 64bit
[Alienware Aroura r4] Thermal Control Problems

Hey there,
I noticed with my Aurora R4 was having an issue with it's thermals, primarily the H80i cpu cooler or thermal control system. The issue is whenever the system is anywhere other than idle the radiator and pump on the cpu cooler kick up to 100% and VERY loud. Along with this issue but possibly unrelated there is an issue with frames skipping and I get a buzzing sound from my speakers periodically when playing games, both of these issues developed a day after I started getting the thermal issue.

Windows 7 Home Premium x64
AlienWare Aurora R4
8GB Ram
Intel core i7-3820 @ 3.6GHz
Corsair H80i cpu cooler
Radeon 7800 series GPU

I uninstalled alienware command center and when I wnt to reinstall it i got the following two errors

System.NullReferenceException: Object reference not set to an instance of an object.
   at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClass.SetFirmwareFilesPath(String path)
   at AlienLabs.AlienFX.Tester.TesterMainForm..ctor()
   at AlienLabs.AlienFX.Tester.App.AppStartup(Object sender, StartupEventArgs args)
System.NullReferenceException: Object reference not set to an instance of an object.
   at AlienLabs.ThermalControls.Controller.Classes.ProfileManagerClass.GetFansWritable()
   at AlienLabs.ThermalControls.Controller.Main.initMonitor()
   at AlienLabs.ThermalControls.Controller.Main.processWindowsLoaded()
   at AlienLabs.ThermalControls.Controller.Main.Window_Loaded(Object sender, RoutedEventArgs e)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at MS.Internal.FrameworkObject.OnLoaded(RoutedEventArgs args)
   at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
   at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
   at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
so I was wondering if anyone could help me fix this problem.

My System SpecsSystem Spec
01 Jun 2014   #2

Windows 7 ultimate 64-bit

Well;as for the thermals; I would check to make sure there are no blockages of any type in the tubing for the cooler. because obviously blockages will prevent the cooler from functioning properly. Also make sure there isnt a big buildup of dust and dirt, etc around the cpu; as an excess of dirt, etc; will cause a buildup of heat etc.
My System SpecsSystem Spec

 [Alienware Aroura r4] Thermal Control Problems

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