[Alienware Aroura r4] Thermal Control Problems

fataldarkness

New member
Local time
1:45 PM
Messages
24
Hey there,
I noticed with my Aurora R4 was having an issue with it's thermals, primarily the H80i cpu cooler or thermal control system. The issue is whenever the system is anywhere other than idle the radiator and pump on the cpu cooler kick up to 100% and VERY loud. Along with this issue but possibly unrelated there is an issue with frames skipping and I get a buzzing sound from my speakers periodically when playing games, both of these issues developed a day after I started getting the thermal issue.

Windows 7 Home Premium x64
AlienWare Aurora R4
8GB Ram
Intel core i7-3820 @ 3.6GHz
Corsair H80i cpu cooler
Radeon 7800 series GPU

I uninstalled alienware command center and when I wnt to reinstall it i got the following two errors

Code:
System.NullReferenceException: Object reference not set to an instance of an object.
   at AlienLabs.AlienFX.Tools.Classes.CommunicationServiceClass.SetFirmwareFilesPath(String path)
   at AlienLabs.AlienFX.Tester.TesterMainForm..ctor()
   at AlienLabs.AlienFX.Tester.App.AppStartup(Object sender, StartupEventArgs args)

and
Code:
System.NullReferenceException: Object reference not set to an instance of an object.
   at AlienLabs.ThermalControls.Controller.Classes.ProfileManagerClass.GetFansWritable()
   at AlienLabs.ThermalControls.Controller.Main.initMonitor()
   at AlienLabs.ThermalControls.Controller.Main.processWindowsLoaded()
   at AlienLabs.ThermalControls.Controller.Main.Window_Loaded(Object sender, RoutedEventArgs e)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at MS.Internal.FrameworkObject.OnLoaded(RoutedEventArgs args)
   at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
   at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
   at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

so I was wondering if anyone could help me fix this problem.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware - Dell
OS
Windows 7 home Premium 64bit
CPU
Intel Core i7-3610
Memory
8192MB Ram
Graphics Card(s)
Nvidia GeForce GT 650M 2GB
Sound Card
SoundBlaster Recon 3di
Monitor(s) Displays
14" 720p laptop screen & 24" LG 1080p monitor
Screen Resolution
1366x768 & 1920x1080
Hard Drives
455GB SATA on NTFS
PSU
120 Watt Alienware charging cord
Keyboard
Steelseries Merc Stealth
Mouse
LG - Unknown
Internet Speed
5.00 MBps
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Well;as for the thermals; I would check to make sure there are no blockages of any type in the tubing for the cooler. because obviously blockages will prevent the cooler from functioning properly. Also make sure there isnt a big buildup of dust and dirt, etc around the cpu; as an excess of dirt, etc; will cause a buildup of heat etc.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 ultimate 64-bit
CPU
Intel I7 2600K 3.4ghz
Motherboard
Asus Evo P8P67
Memory
Corsair 16gb ddr3 1600mhz
Graphics Card(s)
Nvidia Geforce gt 430
Sound Card
Sound Blaster Titanium x-fi pci express
Monitor(s) Displays
Dell E198WFP
Hard Drives
1 western digital 2TB drive.
PSU
Antec 1200 watt
Case
Inwin Dragon Rider
Cooling
6 case supplied cooling fans
Keyboard
logitech mk700
Mouse
logitech m705
Internet Speed
25-50mbps download; 10mbps upload(i think)
Antivirus
avg free 2014
Browser
mozilla firefox
Other Info
Also have a pretty bad speaker setup which is a klipsch promedia 5.1 surround speaker setup with huge subwoofer and lg blu ray player/writer. Also a hp officejet pro 8600 plus wireless all in one and a logitech s7500 webcam.
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