Performance Issues with my Sisters' Laptop

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  1. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #11

    Malwarebytes Anti-Malware
    www.malwarebytes.org
    Scan Date: 1/1/2015
    Scan Time: 3:40:22 PM
    Logfile:
    Administrator: Yes
    Version: 2.00.4.1028
    Malware Database: v2015.01.01.06
    Rootkit Database: v2014.12.30.01
    License: Free
    Malware Protection: Disabled
    Malicious Website Protection: Disabled
    Self-protection: Disabled
    OS: Windows 7 Service Pack 1
    CPU: x64
    File System: NTFS
    User: Cindy
    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 500875
    Time Elapsed: 46 min, 8 sec
    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Enabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled
    Processes: 0
    (No malicious items detected)
    Modules: 0
    (No malicious items detected)
    Registry Keys: 0
    (No malicious items detected)
    Registry Values: 0
    (No malicious items detected)
    Registry Data: 0
    (No malicious items detected)
    Folders: 0
    (No malicious items detected)
    Files: 5
    PUP.Optional.MySearchDial.A, C:\Users\Mariah\AppData\Roaming\Mozilla\Firefox\Profiles\se9kes5f.default\user.js, Good: (), Bad: (user_pref("extensions.mysearchdial.excTlbr", false), ,[7c854e1b235966d0c2ef1ba32ed71be5]
    PUP.Optional.MySearchDial.A, C:\Users\Mariah\AppData\Roaming\Mozilla\Firefox\Profiles\se9kes5f.default\user.js, Good: (), Bad: (.instlRef", "");

    user_pref("extensions.mysear), ,[53ae81e857256ec8e4cdbb0359ac916f]
    PUP.Optional.MySearchDial.A, C:\Users\Mariah\AppData\Roaming\Mozilla\Firefox\Profiles\se9kes5f.default\user.js, Good: (), Bad: (
    .instlRef", "");

    user_pref("extensions.mysearch), ,[5ca5402937451d19c8e97549be47659b]
    PUP.Optional.MySearchDial.A, C:\Users\Mariah\AppData\Roaming\Mozilla\Firefox\Profiles\se9kes5f.default\user.js, Good: (), Bad: (nstlRef", "");

    user_pref("extensions.mysearchdial.excTlbr", false);
    user_pref("extensions.mysearchdi), ,[be43442597e52313e3ce6856ff066d93]
    PUP.Optional.MySearchDial.A, C:\Users\Mariah\AppData\Roaming\Mozilla\Firefox\Profiles\se9kes5f.default\user.js, Good: (), Bad: (al.excTlbr", false);
    user_pref("extensions), ,[da27adbc2b51102611a01ca234d1e51b]
    Physical Sectors: 0
    (No malicious items detected)

    (end)

    This is what Malwarebytes picked up. I will now run Ccleaner and then Adware Cleaner.
      My Computer


  2. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #12

    Should I run the free version of Ccleaner or the trial version?
      My Computer


  3. Posts : 18,415
    windows 7 home 64bit
       #13

    Do not forget the System Scan ...
      My Computer


  4. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #14

    I ran the scan, and it didn't find any integrity violations.
      My Computer


  5. Posts : 18,415
    windows 7 home 64bit
       #15

    Use the Free Version ... Read the Link below ...


    CCleaner - Delete Junk Files
      My Computer


  6. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #16

    Okay
      My Computer


  7. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #17

    Okay. Now, I am ready to use AdwCleaner. Can you send me the link?
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #18
      My Computer


  9. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #19

    Thanks Maxie.
      My Computer


  10. Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       #20

    Seems to be running better now. Thanks indianacarnie and maxie for your help. I appreciate it.
      My Computer


 
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