Windows experience Index could not complete

gregrocker said:

Look in the Administrative view of Event Viewer at Computer>Manage for related errors. Resolve errors by googling.

A quick run of "sfc /scannow" will reassure that all OS files are intact and uncorrupted.

A last resort would be to run the installer from the desktop to do a Repair Install which in Win7 is an in-place Upgrade over itself.

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gregrocker said:

Try another keyboard to see what happens.

In Device manager, on keyboard Driver attempt to Update to find newer keyboard driver. See which keyboard is enabled. Try the other one, also looking for driver update. Google those keyboards listed to see what options/problems are known.

Was that the only repeat error in Event Viewer? Any critical?

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Zinic said:

I never had any rating to start with. So when I began testing, it went all the way through then this error popped up. What is wrong?

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Flavius said:

Zinic said:

I never had any rating to start with. So when I began testing, it went all the way through then this error popped up. What is wrong?

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On our forum there are full this kind of threads -you need better search
for example:
1)http://www.sevenforums.com/performance-maintenance/23623-cant-rate-system-windows-experience.html

2)http://www.sevenforums.com/performance-maintenance/30876-windows-experiene-index-fails-win-7-a.html

3)http://www.sevenforums.com/performance-maintenance/32876-windows-experience-index-unknown-error.html

4)http://www.sevenforums.com/performance-maintenance/31804-windows-experience-index-error.html

there are more of course site:sevenforums.com/Performance-maintenance/ "Windows Experience Index" - Google Search

Quickly summary them:

If you have KIS 2010 surly this software is responsible for this issue so you have to contact with Kaspersky support for special hotfix

Another reasons:

-deffective drivers for video card,chipset,sometimes any issue with BIOS

so update BIOS,update all drivers,especially for video ard and chipset

Possibly other 3p security software can cause this issue as well

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Anamnesia said:

Flavius said:

Zinic said:

I never had any rating to start with. So when I began testing, it went all the way through then this error popped up. What is wrong?

Click to expand...

On our forum there are full this kind of threads -you need better search
for example:
1)http://www.sevenforums.com/performance-maintenance/23623-cant-rate-system-windows-experience.html

2)http://www.sevenforums.com/performance-maintenance/30876-windows-experiene-index-fails-win-7-a.html

3)http://www.sevenforums.com/performance-maintenance/32876-windows-experience-index-unknown-error.html

4)http://www.sevenforums.com/performance-maintenance/31804-windows-experience-index-error.html

there are more of course site:sevenforums.com/Performance-maintenance/ "Windows Experience Index" - Google Search

Quickly summary them:

If you have KIS 2010 surly this software is responsible for this issue so you have to contact with Kaspersky support for special hotfix

Another reasons:

-deffective drivers for video card,chipset,sometimes any issue with BIOS

so update BIOS,update all drivers,especially for video ard and chipset

Possibly other 3p security software can cause this issue as well

Click to expand...

Hi. I have KIS 2010 & don't recall having received any Kaspersky update relating to this. However, I've been wrestling with the Windows Experience Error message for the past 3 weeks - including a fresh Windows 7 Ultimate install.

Tonight, I tested again & IT WORKED!!!

The only thing I can put it down to is that over the past few days I changed my 1394a FireWire driver to the Legacy Driver - which (by the way) solved another issue I'd been experiencing with my TC Electronics Studio Konnekt 48 (audio hardware) which uses the Firewire connection to my ASUS F3SV notebook.
The Firewire fault represented itself as a video stutter/freeze on the mixer for the Studio Konnekt 48.

My suggestion is; see if your computer has Firewire/1394 & if it does, then update the Driver, Search for a driver already on your computer & select the Firewire driver with the "(Legacy)" in brackets.


Hopefully this resolves the issue for you...


Good luck!


- Mi.

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Zinic said:

I have KIS 2010 (trial version) when I was trying to to my WEI Score...

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