New
#1
Windows Experience Index Crash
Hello everyone.
I had to take my laptop for a preinstallation because every time I've turned it on it would freeze and the only option I had to use my laptop was in safe mode. So I took it to a computer center for a reinstallation. When I got it back I saw that my Windows Experience Index wasn't rated so I tried to rate but it didn't work. It crashed right on Dirext3D 10 Batch Assessment. I don't know if it's from the video card drivers or something else. My laptop is HP ProBook 450 GO with 8 GB RAM, Intel Core i5-4210U (1.70 - 2.70 GHz, 3 MB cache) and AMD Radeon R5 M255 - 2 GB DDR3 video card. So I'll be thankful to anyone who provides me with some sort of solution or at least give me some advice on what to do. I don't want to take it back to the center yet.