HP Support Assistant


  1. sayger2
    Posts : 8
    Windows 7 Home Premium, 32 bit
       New #1

    HP Support Assistant


    I"ve tried to open Support Assistant in all the ways possible and it will not open. The only link I have to it is in "Start", "help and support", and when I click on HP Product Assistant, I get a box saying "The software program is not found" - yet I have installed (successfuly?) it twice. It is not found in "Control Panel" nor is ther any icon anywhere. How can I create a connection between the link and the program - if indeed it is on my PC. I have a desktop Hp Pavillion Model #: p6120t
    Software Build #: 93NAv3PcA5, with Windows 7 (HP provided upgrade at purchase) and need help.
    Thanks in advance for ANY help you may gave
    sayger2
      My Computer
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  3. The Howling Wolves
    Posts : 9,537
    Windows 7 Home Premium 64bit
       New #2

    Use Revo Unstaller(free) and remove any and all HP supports assistant files.
    Then click on this link and install updated HP latest version....

    ftp://ftp.hp.com/pub/softpaq/sp46001-46500/sp46005.exe
      My Computer
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  4. sayger2
    Posts : 8
    Windows 7 Home Premium, 32 bit
    Thread Starter
       New #3

    Thanks tons for your reply -- I'm giving that a try now!
    Sayger2 MS, USA
      My Computer
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  6. sayger2
    Posts : 8
    Windows 7 Home Premium, 32 bit
    Thread Starter
       New #4

    It seems that those links "do not work anymore" -- and following, I was given another link - which also failed!!! I'm really "up a stump" here!!
    Any suggestions?
    Thanks
    Sayger2
      My Computer
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