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#1
Can't login to Windows Live Apps
I am having a number of issues with Windows Live Essentials (WLE) on a Win 7 Home 64-bit system.
A few days ago everything was working fine. I am not sure if I had WLE 2011 or WLE 2012 at that time. One day, I could not sign into Windows Live Mail with my Hotmail login info. I logged into Hotmail (Outlook-web) via the web and changed my password. Still could not get to my Hotmail account via WLM.
I uninstalled WLE and installed WLE 2012 via web-installer, again I could not log into WLM. WLM would download and list my new emails, but I could not sign in to view them. Messenger would not work either, after trying to log in, I ran the troubleshooter, which gave a 'key ports' error. I tried several online recommendations with respect to IE settings, none of which worked.
I then uninstalled WLE 2012 and installed WLE 2009. This did work. It allowed me to get to my Hotmail account and view/send email. It shows my log in account, but not my profile pic. However, I still cannot log into Live Messenger 2009, it always asks for permission to update. Which, I assume is the Messenger/Skype update. I tried setting Messenger to run in Win XP SP3 compatibility mode, which is supposed to disable the update prompt, however it still asks for the update permission.
I kind of like the 'ribbon' menus of WLE 2011 and 2012, but neither of these versions seem to currently work for me.
I am at a loss as to how to proceed. I am really not interested in the hassle of upgrading, only to have the apps not function, and have to uninstall/re-install or perform a system restore. I'm getting tired of all the research and various work-arounds required to make things function. I seem to remember the first time I installed WLE, months ago, it installed and worked like it was supposed to. Although even then, I could not print from Photo Gallery, but that might be different issue.
Any advice on how to proceed, would be nice. Either to get Messenger to work in WLE 2009 or to get the various logins working in WLE 2011/12.
Thx
Updated Info:
Tried another install of WLE 2011 (version 15.4.3555.308) using web installer (standalone installer didn't work), still cannot login to Messenger or Mail.
Opening WLM prompts Win 7 UAC window, never used to.
Can receive new email, can't login to read/open, can't send email
Can't login to Messenger
Ran AV scans with MSE/Spybot/MalwareBytes (no significant issues), cleaned using CCleaner
Ran 'repair WLE 2011' from 'Programs and Features', no difference.
Updated to WE 2012 (version 16.4.3508.205)
Still cannot login to either Messenger or Mail,
UAC window NOT prompted, when opening WLM
Messenger login claims Hotmail address does not exist
Ran troubleshooter, received 'key ports' error, checked IE settings
based on other forum advice, they are correct
WLM won't receive new email, it did in WLE 2011
Uninstalled WE 2012, and restarted machine
Installed WLE 2009 (version 14.0.8117.416) using web installer
Set compatibility mode for Messenger to Win XP SP3
Messenger opens without update prompt
Mail opens, auto login, receives/sends mail
Might try to update Photo Gallery and MovieMaker, not sure if that's possible, though or even wise.
Appears as though I will be using WLE 2009 from now on. As neither WLE 2011 or WE 2012 ('NEW and IMPROVED') versions work, quite a shame.
At least, the old version functions at the basic level of allowing me to sign in!