In Windows Explorer, right click pop up has no Dropbox menu

Fellwalker

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Firstly, thank you for the very clear and helpful tutorials, which I have followed

I have followed the tutorial for extracting files from the windows installation disk, and that for sfc /scannow , plus several that are linked from them.
My output is attached.

It tells me I have an unrepairable autochk.exe, version number 6.17601.17514, and also the store version is corrupt.

I've got four autochk.exe files. They are in :-

Size 760KB dated 21/11/2010 (which in properties / details shows no version info) is the only item in folder
C:\Windows\winsxs\amd64_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_4019f2b8d860ad30

size 760KB dated 21/11/2010 (which in properties / details shows no version info) is in
C:\Windows\System32

size 653KB dated 21/11/2010 (showing as 6.17601.17514) is in
C:\Windows\SysWOW64

size 653KB dated 21/11/2010 (showing as 6.17601.17514) is the only item in folder
C:\Windows\winsxs\x86_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_e3fb573520033bfa


The one extracted from my Windows Installation disk is 760KB dated 14/07/2009, which is version 6.1.7600.16385.

How do I find out which file needs replacing, and from where?

And what is the store that also holds a corrupt file?
 

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At some point, my Windows Explorer has gone mad. First it has started crashing (explorer has stopped...) but that will be a different post.

THe main problem I have now is that when I right click on any file within the dropbox folder, I used to have, within the menu that pops up, a dropbox section that amongst other things allowed me to copy a link to the file for sharing. That section of the pop up menu is completely missing - there is no reference to dropbox.

I have contacted Dropbox, who suggested stop dropbox, uninstall, reboot, delete any folders that are entitled dropbox in %windir% (there were none) and then reinstall dropbox, and re-link it to my account. I have now done that twice, with and without rebooting afterwards, and it has not helped.

Any ideas as to what else I might be able to do?
 

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Windows 7 x64Intel COre i7-2720QM @2.20GHz8GBintegral plus 3GB NVIDIA GeForce GT 555M Grap...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
CPU
Intel COre i7-2720QM @2.20GHz
Motherboard
Dell
Memory
8GB
Graphics Card(s)
integral plus 3GB NVIDIA GeForce GT 555M Graphics Card
Sound Card
integrated
Monitor(s) Displays
17.3in Full HD WLED AG (1920x1080) with 2.0 MP camera
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McAfee LiveSafe
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Firefox
Windows Explorer crash on right click, ignores some folders&favourites

I've definitely got problems with Windows Explorer.

For some time, it would just stop working for no apparent reason, then close and restart.

Recently I found it was crashing whenever I right clicked on a file. I searched about that and did some investigation, eventually was recommended to install ShellExView, from which I could selectively disable extensions that might be causing problems in the context menu. SO far as I know, I did not uninstall anything, and there are no extensions now shown as disabled.

Whatever I did, right click on a file within a folder now works OK and gives a pop up menu.

For a while since then, right clicking a folder in the left pane caused it to stop, close and repoen. Now, that does not cause a problem. However, I still occasionally get the random crash.

I've also found over the last couple of months that favourite or recent folders or just folders which I use a lot no longer respond. If I click on them, the folder does not open. :confused:

Prior to playing with ShellExView, there were problems with two folders that hold temporary images that I upload to ebay. They happen to be called "000 ebay" and "000 ebay 1024", so they sort at the front of the parent folder. They've both stopped responding to me clicking either in the left pane. The folder name is highlighted, but the contents on the right are those of whichever folder I have just left. If I go to the folder above, and double click on one in the right pane, it opens OK. The other sub-folders in that parent folder all work perfectly normally. Both folders were also in my Favourites set of folders, and they no longer responded to clicking from there, so I have had to remove them from favourites. I have been using those two folders for approaching two years; why would they just stop responding?

I was able to delete and recreate the short cuts in favourites, but the solution to the issue of accessing either from the left hand pane when in the other (something I do need to do frequently on ebay listing days) eludes me.

The other isue in Windows Explorer is posted as a different thread. The right click on a file within Dropbox no longer shows a Dropbox section within the popup menu.
 

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Windows 7 x64Intel COre i7-2720QM @2.20GHz8GBintegral plus 3GB NVIDIA GeForce GT 555M Grap...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
CPU
Intel COre i7-2720QM @2.20GHz
Motherboard
Dell
Memory
8GB
Graphics Card(s)
integral plus 3GB NVIDIA GeForce GT 555M Graphics Card
Sound Card
integrated
Monitor(s) Displays
17.3in Full HD WLED AG (1920x1080) with 2.0 MP camera
Screen Resolution
1920x1080
Hard Drives
1TB (2x500GB) Serial ATA (7200RPM) Dual HDD
Internet Speed
FTTC
Antivirus
McAfee LiveSafe
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Firefox

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Windows 10 Home x64INTEL Core i5-750 Quad-Core 3.37GHzHyperX Fury Black Series 8GB (2 x 4GB) 1866MhzEVGA GeForce GTX 750 Superclocked 1GB 128-Bit...
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Windows 10 Home x64
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INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
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HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
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EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
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LG 32MA68HY 32" IPS
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1920 x 1080
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Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
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ANTEC TruePower New TP-550, 80 PLUS, 550W
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Thanks A Guy, but I'd already done that and posted separately. Only a corrupt autochk.exe, which it can't fix. See other thread
 

My Computer My Computer

At a glance

Windows 7 x64Intel COre i7-2720QM @2.20GHz8GBintegral plus 3GB NVIDIA GeForce GT 555M Grap...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
CPU
Intel COre i7-2720QM @2.20GHz
Motherboard
Dell
Memory
8GB
Graphics Card(s)
integral plus 3GB NVIDIA GeForce GT 555M Graphics Card
Sound Card
integrated
Monitor(s) Displays
17.3in Full HD WLED AG (1920x1080) with 2.0 MP camera
Screen Resolution
1920x1080
Hard Drives
1TB (2x500GB) Serial ATA (7200RPM) Dual HDD
Internet Speed
FTTC
Antivirus
McAfee LiveSafe
Browser
Firefox

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Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
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Home made Desktop
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Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
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Intel i7-6800K @ 4.3
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ASUS X-99 Deluxe II
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Corsair Platinum 16 gig @2400
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EVGA GTX 1070 OC
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Asus 27" LED LCD/VE278Q
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1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
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Das 4 Professional
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Logitech M705/MX Anywhere 2-S
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100 mbits
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Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
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I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
This may not be the only file error - we need more details first...


Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
 

My Computer My Computer

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Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I'm asking a Mod to concatenate all the threads (and I've responded in the SFC thread)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

At a glance

Windows 7 x64Intel COre i7-2720QM @2.20GHz8GBintegral plus 3GB NVIDIA GeForce GT 555M Grap...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
CPU
Intel COre i7-2720QM @2.20GHz
Motherboard
Dell
Memory
8GB
Graphics Card(s)
integral plus 3GB NVIDIA GeForce GT 555M Graphics Card
Sound Card
integrated
Monitor(s) Displays
17.3in Full HD WLED AG (1920x1080) with 2.0 MP camera
Screen Resolution
1920x1080
Hard Drives
1TB (2x500GB) Serial ATA (7200RPM) Dual HDD
Internet Speed
FTTC
Antivirus
McAfee LiveSafe
Browser
Firefox
It's a fine line - but it's always best to have only one thread running at a time, since problems that appear unrelated could have the same underlying problem, and it's only when we see them all lined up on the shooting-range that we get the ducks ;)

Once we have one problems solved, if the others remain, then start a new thread with a link-back to the original so that people know what's already been done/tried/botched. :D
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
It's a fine line - but it's always best to have only one thread running at a time, since problems that appear unrelated could have the same underlying problem, and it's only when we see them all lined up on the shooting-range that we get the ducks ;)

Once we have one problems solved, if the others remain, then start a new thread with a link-back to the original so that people know what's already been done/tried/botched. :D
Thanks.

I've run SURT and there were no errors.
The CBS zip file is attached. It was 17Mb, so not uploadable. I took out four previous CbsPersist files, from 20140709, 20140613, 20140611 and 20140522.

in case it is easier, here is a link to my dropbox where I have saved the full contents of CBS folder as a 17MB zip file. https://www.dropbox.com/s/uyvy1fg6wtwvyix/CBS.zip
 

My Computer My Computer

At a glance

Windows 7 x64Intel COre i7-2720QM @2.20GHz8GBintegral plus 3GB NVIDIA GeForce GT 555M Grap...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 x64
CPU
Intel COre i7-2720QM @2.20GHz
Motherboard
Dell
Memory
8GB
Graphics Card(s)
integral plus 3GB NVIDIA GeForce GT 555M Graphics Card
Sound Card
integrated
Monitor(s) Displays
17.3in Full HD WLED AG (1920x1080) with 2.0 MP camera
Screen Resolution
1920x1080
Hard Drives
1TB (2x500GB) Serial ATA (7200RPM) Dual HDD
Internet Speed
FTTC
Antivirus
McAfee LiveSafe
Browser
Firefox
CheckSUR/SURT very rarely displays errors - usually only when is crashes. :(

In your case, while not telling us exactly what's wrong, it does give us some clues
Code:
(w) Unable to open Event Log 0x000006B5 Application  OpenEventLog failed: 0x000006B5 - The interface is unknown.
.
(w) Unable to open Event Log 0x000006B5 System  OpenEventLog failed: 0x000006B5 - The interface is unknown.
.

SFC found one problem...
Code:
 Line 77505: 2014-07-22 23:23:54, Info                  CSI    00000311 [SR] Repairing 1 components
 Line 77506: 2014-07-22 23:23:54, Info                  CSI    00000312 [SR] Beginning Verify and Repair transaction
 Line 77509: 2014-07-22 23:23:54, Info                  CSI    00000314 [SR] Cannot repair member file [l:22{11}]"autochk.exe" of Microsoft-Windows-Autochk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 77512: 2014-07-22 23:23:54, Info                  CSI    00000316 [SR] Cannot repair member file [l:22{11}]"autochk.exe" of Microsoft-Windows-Autochk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 77513: 2014-07-22 23:23:54, Info                  CSI    00000317 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
 Line 77518: 2014-07-22 23:23:54, Info                  CSI    0000031a [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"autochk.exe"; source file in store is also corrupted
 Line 77523: 2014-07-22 23:23:54, Info                  CSI    0000031c [SR] Repair complete

I am beginning to suspect that this may be the result of some driver install - it's the second/third case I can recall where this file is corrupted, and if I remember right they've all been RAID systems (I'll check when/if I can find the time)

I'll post a fix for the file error later - and once that's fixed, we'll set about finding the cause of the Event Logs errors
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - fwraa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\fwraa
hit the enter key - if you get a 'Not Found' error try
DIR D:\fwraa
or
DIR E:\fwraa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\fwraa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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