New
#1
No audio output device is installed
I have a Sony Vaio laptop, I think the model is either VPCCW17FX or PCG-61112L, and I sent it in last week to Best Buy to have them fix the fan. When I got it back, the sound would not work, and the little speaker icon in the corner just has a red x and says "no audio output device installed." When I go to the sound area in the control panel, it still says "no audio output device is installed." I went to Sony's site to get new drivers, but that doesn't appear to have worked. I don't know how the people at Best Buy messed this up when all they were doing is fixing the fan, but then again I don't know a whole lot about the inner workings of a computer.