Yet another problem; the audio system is often disabled after boot up


  1. Posts : 74
    Windows 7 Home Premium 32bit
       #1

    Yet another problem; the audio system is often disabled after boot up


    The 'speaker icon displays a red warning.

    If I look in Device Manager, the High Definition Audio Device properties window says that it is working properly.

    I have to disable it and then enable it. The red warning then disappears from the 'speaker icon.
      My Computer


  2. Posts : 1,730
    Windows 10 Pro 64 bit
       #2

    audio disabled


    Hi Syncopator, Have you tried this

    Click start orb

    Click Control Panel

    Click Hardware and Sound

    Click Sound

    Audio devices will come up, right click on the device you wish to set at default.
      My Computer


  3. Posts : 74
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    ethel said:
    Hi Syncopator, Have you tried this

    Click Hardware and Sound
    Click Sound
    I don't have that anywhere on the computer. All I have, via Device Manager, is "Sound, video and game controllers", which has one entry, "High Definition Audio Device".
      My Computer


  4. Posts : 1,730
    Windows 10 Pro 64 bit
       #4

    Hi Syncopator, The link below shows you from the start menu, where the control panel is to the right.


    Start Menu All Programs in Windows 7 - Restore Default Shortcuts
    Last edited by ethel; 27 Jun 2017 at 09:43. Reason: left out a word
      My Computer


  5. Posts : 74
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    This is what "Sound" shows me. It doesn't help me at all.
    Attached Thumbnails Attached Thumbnails Yet another problem; the audio system is often disabled after boot up-sound.jpg  
      My Computer


  6. Posts : 1,730
    Windows 10 Pro 64 bit
       #6

    Hi Syncopator, Have you typed services.msc in the startmenu search box.

    Check Multimedia Class Scheduler is set to Automatic Startup

    Windows Audio Endpoint Builder is set to Automatic Startup

    Plug and Play Automatic Startup
      My Computer


  7. Posts : 74
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Yes, they're all set to automatic startup.
      My Computer


  8. Posts : 1,730
    Windows 10 Pro 64 bit
       #8

    Hi Syncopator, I have been reading on HP's site and the audio driver it is showing for HP Compaq dc 7900

    is ADI HD Audio Driver for Microsoft Windows 7. I just thought it was something else to look at.


    https://support.hp.com/us-en/product/hp-compaq-dc7900-convertible
      My Computer


  9. Posts : 74
    Windows 7 Home Premium 32bit
    Thread Starter
       #9

    Thank you for that. Although my PC is a different model, HP Compaq dc7900 Small Form Factor (sic) PC,they both have the same audio driver.

    I had searched for an updated driver via Device Manager but the system said that the best driver was already installed.

    Nevertheless I have downloaded the one from HP's site. Let's see if that cures the problem.
      My Computer


  10. Posts : 74
    Windows 7 Home Premium 32bit
    Thread Starter
       #10

    After uninstalling Malwarebytes I got rid of this problem and sorted out another.
      My Computer


 

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