No Sound: Realtek Asus Motherboard Win7 64bit

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  1. Posts : 6,879
    Win 7 Ultimate x64
       #11

    Bit of a stab here, but go in to Programs and Features and using the "Nvidia Drivers" entry uninstall the Nvidia audio driver (select Custom to be able to uninstall just the audio driver). Have a feeling it is conflict between the actual Realtek driver and whatever gets installed with the Nvidia chipset driver.
      My Computer


  2. Posts : 50
    Win 7
    Thread Starter
       #12

    stormy13 said:
    Bit of a stab here, but go in to Programs and Features and using the "Nvidia Drivers" entry uninstall the Nvidia audio driver (select Custom to be able to uninstall just the audio driver). Have a feeling it is conflict between the actual Realtek driver and whatever gets installed with the Nvidia chipset driver.
    Stormy? Anyone?

    As mentioned in thread number one I am downloading Audio drivers from ASUS. Then I have been downloading the latest realtek drivers. Is that what I ought to be doing? If so which drivers should I install 1st? I've tried just the ASUS, just the realtek. Them both. So many times I did not write down all results. CLEAN SLATE. This time if someone can advise which one and order I will do it right!
    =======================
    Stormy TY, The only Nvidia panel I can find right now is a configuration panel for audio. I am going to continue to search. It is odd as whatever it is... is effecting the video output for my wmc. When I do fresh restore 1/10 no reboot WMC works too.
      My Computer


  3. Posts : 6,879
    Win 7 Ultimate x64
       #13

    To uninstall the Nvidia audio driver you do this,

    No Sound: Realtek Asus Motherboard Win7 64bit-uninstallnv.jpg

    and if there will be listed amongst the rst of any installed Nvidia drivers, just check it and only it.

    As far as the Realtek driver goes just get the latest directly from them,

    Latest Realtek HD Audio Driver Version
      My Computer


  4. Posts : 50
    Win 7
    Thread Starter
       #14

    Still no sound. I figured it might have been me. I tried to re-install just the realtek. When I did, "No device driver is supported by this package" - pic included. I am still getting the pop up error, "Failed to play test tone".

    WHY THE HECK does it work after I do a system restore then when I reboot, as windows tells me no sound when it boots back up.

    I have the windows 7 upgrade. I do not have anything backed up. But, this is how we watch TV - sound is priority. I want to start from scratch if there are no last minute suggestions.

    Do I pop in the Win7 Upgrade CD and do a repair? I believe the original OS was Vista before I ran the upgrade. Upgrade cd was mailed to my home a day or 2 after computer.


    Attached are my last 4 pictures for quick look at. Then if you can give me a link or idea how to just start over again.

    Thanks,

    Tony
    Attached Thumbnails Attached Thumbnails No Sound: Realtek Asus Motherboard Win7 64bit-storm.png   No Sound: Realtek Asus Motherboard Win7 64bit-storm1.png   No Sound: Realtek Asus Motherboard Win7 64bit-storm2.png   No Sound: Realtek Asus Motherboard Win7 64bit-storm3.png  
      My Computer


  5. Posts : 6,879
    Win 7 Ultimate x64
       #15

    I have the windows 7 upgrade. I believe the original OS was Vista before I ran the upgrade.
    That could be it. Upgrade installs are great in theory, and usually not so great in practice. In your case I would go with backing up anything on there you want to save and then do a clean install using your upgrade disk,

    Clean Install with a Upgrade Windows 7 Version
      My Computer


  6. Posts : 50
    Win 7
    Thread Starter
       #16

    NO, NO, NO! You were supposed to have looked at those last 4 pictures and had an 'holy crap there is his problem' moment.


    TYVM - I will follow that thread as directed. Now where did I put that darn CD
      My Computer


  7. Posts : 50
    Win 7
    Thread Starter
       #17

    Problem Solved - Fresh Start


    I simply reinstalled Windows following the instructions:
    Clean Install with a Upgrade Windows 7 Version

    I am not sure which option I choose, I do not recall. However, I had it save all of my current files in: "windows.old" directory.

    After the reinstall, it was PDQ(pretty darn quick), all I had to do was copy programs from the "Windows.old" directory to where I needed - PRESTO there they are in 100% working order!!!!

    My sound now works like a champ - as does the computer. Thank you to the 1-2 people who offered advice. Thank you to the hundred or so that might have tried to find advice! I am still VERY concerned as I was never able to establish what the problem was. . . I just found the fix. However, I am still in process of reinstalling some software. If I encounter the error again hopefully I will easily be able to ID the cause. I know what I installed, what updates I had, what I was doing and can review logs.

    I did an upgrade from Vista to Win 7 64 Home Premium Edition. I used the CD Microsoft provided me with and followed the link above. So easy a cave man can do it!!!! Each step description was on the mark, helpful and easy to follow.

    THANKS DUDES/DUDETTEs
      My Computer


 
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