Used windows defender offline now windows won't start

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  1. Posts : 58
    windows 7 64 bit
    Thread Starter
       #21

    hard disk priority on 1st drive
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #22

    Ok . And when you save the settings and it restarts what screen do you get ?
      My Computer


  3. Posts : 58
    windows 7 64 bit
    Thread Starter
       #23

    takes me to windows error recovery


    launch start up repair
    start windows normally
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #24

    Have you tried Start Windows Normally ? You could also try to run Startup repair 3 times

    Tutorial here below

    Startup Repair - Run 3 Separate Times
      My Computer


  5. Posts : 58
    windows 7 64 bit
    Thread Starter
       #25

    yes I did and it took me to the error page. I am currently trying to run the repair 3 times I'm on my third
      My Computer


  6. Posts : 2,470
    Windows 7 Home Premium
       #26

    empresssoul,

    Please provide some additional information...

    Is there a reason why WDO was run?
    Was there a virus reported by your AntiVirus program?
    If that is the case, do you recall the name of the virus?
    If not the case, please explain further. Thanks!


    Also, let's try the following...

    You may want to print these instructions so you can have access to follow them.

    Please plug a USB flash drive into a clean computer.
    Go to Start > Computer
    Double-click Computer, and select the flash drive.
    Right-click and select: Format
    Press Start on the Format prompt..

    Next, use the Farbar Recovery Scan Tool Download
    Select the 64-bit download.

    Save the program to the >>> USB flash drive.
    Remove the drive from the clean computer.

    Next, plug the flash drive into the infected computer.

    >>>Restart the computer.
    As soon as the BIOS is loaded begin tapping the F8 key until the Advanced Boot Options menu appears.
    Use the arrow keys to select the Repair your computer menu item.

    Select your language settings, and click: Next
    Select your User account and click: OK (If you did not set a password, leave blank.)

    On the System Recovery Options menu you get the following options:
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Scan your computer's memory for errors.
    Command Prompt

    Select: Command Prompt

    In the Command window, at the blinking cursor type notepad and press: Enter
    In Notepad, under the File menu select: Open
    Double-click Computer, find the flash drive letter, remember what letter it is, click on it, and press: Open
    Close out of Notepad.

    Click the Command Prompt window
    Type x:\frst64.exe, and press: Enter
    Note: Replace the drive letter x with the drive letter of your flash drive!

    The tool starts and prepares to run. Follow the prompts.
    Click Yes to the disclaimer.
    Press: Scan
    When done, the program saves the FRST.txt report, on the flash drive.
    Click the Command Prompt window, and type exit, and press: Enter

    Back at the System Recovery Options, press: Shutdown

    Remove the USB flash drive, plug it into the clean computer, and, please provide the FRST.txt in your reply.
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #27

    A little addition tip from Cottonball's instructions . If you don't know your flash drive letter do the following

       Tip
    Type the commands below to see what your letter is for the USB drive and press ENTER after each command


    Diskpart
    List volume
      My Computer


  8. Posts : 58
    windows 7 64 bit
    Thread Starter
       #28

    I ran who because windows essentials detected a virus Trojan alercon (incorrect spelling)
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #29

    Ah this virus Trojan: Alureon ? That virus has a rootkit that messes with the MBR .
      My Computer


  10. Posts : 58
    windows 7 64 bit
    Thread Starter
       #30

    is there any way to fix this or am I S.O.L ?
      My Computer


 
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