New
#1
Microsoft Safety Scanner hangs on system file
Thanks to help on this forum (thanks, ThrashZone!), I have several powerful new freeware tools. After running several others and deleting anything questionable, ran Microsoft Safety Scanner. It finds over 300 infected files. But in repeated attempts, right near the end of 8-hour scans, it stalls on this file:
Windows\system32\drivers\tcpip.sys
From various forums, I get the idea that it would be dangerous to remove or rename this file. Have scanned it with Norton 360, which shows clean.
Can anyone here please suggest a way to complete the MSERT scan and disinfect?
Thanks in advance.