New
#1
Programs won't open, video's won't play, no virus detected
G'day, so basically, to start off I'm not a genius with computer's, but recently I've been having some ridiculous PC problems. My programs won't load, animation's and videos and the window's bootup sound won't play, basically it's a sheer disaster. Ever since I went over to my Nan's house to test whether her modem was working using my PC, and returning home, my PC has literally been almost-completely ineffective. I can't play games, can't open MOST programs, it's terrible. I've done a full system scan with BitDefender Plus and haven't found ANY viruses. A good thing to note too is my skype has been hacked and random links have been sent to all of my contacts. Not sure if this has triggered a virus. Whenever I shut down the computer, it waits on explorer.exe to close, which takes literally forever, before hitting the BSOD and shutting down itself. I'm almost certain this is a software issue/virus. It may have been some devices I installed at my Nan's house, such as her printer, keyboard, etc, or it could potentially be a hardware issue, hence no flash files want to play, Discord animation, frozen, etc. I started the computer in safe mode, where it didn't open programs as well, only until, I closed explorer.exe from Task Manager and then it worked! Maybe a possible explorer virus?
If I could get some help on this one, I'd greatly appreciate it. Cheers
- Cam