Hello! I'm new here. I have a problem with strange BSOD with remote support banner form MS SE tech support in my laptop. Never seen like this before. It looks like compleate fake! But I don't know what to do. I found this site in Google ( look at screenshot - I have exactly the same situation) , but i don't know if i can trust it. Maybe you can help me with providing free solution on how to remove this nasty blue thing.
Hello and welcome coraz looks like a scam to me and yes too good to be true and clicking on that link doesn't show any net address is http:// ******* it cretainly is not from Microsoft.
So just what have you doe with the link - hopefully haven't downloaded anything. Can you let us know just what you were Googling for??
If I were you I would run these
SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)
This is a well known scam - although quite a crude attempt to sell bad products The BSOD is a fake used to get the user to download other software
Remove the Microsoft Security Essentials Tech Support Scam
Have also moved thread to security section
Since your computer is already compromised and already ran that malware, the ONLY known way to ensure a clean system is a reformat. Don't bother with antiviruses (it's evident they all failed in your case at this point), just take the easy and safe route, backup all your data and reinstall Windows.
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