0x000000ED after win7 splash screen. Cant use install disk to repair.

[DawnRazor]

Gets a error 0x000000ED Unmountable boot volume after the win7 splashscreen. When I try to boot into startup repair it seems to start to boot but then comes up with a blank screen with a mouse pointer that can move but nothing else. When I try safemode it freezes when loading drivers. Now the odd thing is that when I try to boot from a DVD rescue disk the same thing happens, blank screen with pointer, even my Win7 istallation disk does the same thing. The only way I can boot this machine (Toshiba Satellite) is either using a linux installed on USB, or into a windows rescue disk when the hard drive is removed. Even when I'm in linux I can't mount the disk, the error says $LogFile indicates unclean shutdown(0,0) Failed to mount '/dev/sda3': Operation not supported Mount is denied because NTFS is marked to be in use.....
As much as anything else I don't understand why I can't boot from the Win7 install disk unless the HDD is removed

Any ideas?

 

[seavixen32]

Welcome to Windows Seven Forums.

This error can be caused by wear and tear corruption of data on your hard drive.

Check this article for a possible solution: Fixing the dreaded “Unmountable Boot Volume” error | a Tech-Recipes Tutorial

I would also suggest you may want to invest in a new hard drive before the old one fails completely so that you've got a fighting chance of saving your personal data should the worst occur.

 

[DawnRazor]

Thanks for the quick reply, but I've already tried to repair it using an installiation disc and it will not boot into windows from the disk. As I've said the only way I can get it to boot from a disc is by removing the HDD (defeats the object!) and even when I boot into Linux from USB drive I cannot mount the HDD to rescue data as mentioned in the OP. I'm thinking a new HDD will be inevitable, but thought I would ask before binning the old HDD.

 

[seavixen32]

In that case, it does seem that a new hard drive is the answer.

Have you considered contacting Seagate to see if they will replace the drive as hard drives often come with a five-year warranty?

You may even want to download and try Seagate's HDD diagnostic utility to see if that can fix the problem.

However, I do feel that your best bet is to replace the drive.

 

[DawnRazor]

In that case, it does seem that a new hard drive is the answer.

Have you considered contacting Seagate to see if they will replace the drive as hard drives often come with a five-year warranty?

You may even want to download and try Seagate's HDD diagnostic utility to see if that can fix the problem.

However, I do feel that your best bet is to replace the drive.

My machine that I've indicated in my system specs is woking fine, the system I'm trying to repair is an out of warranty Toshiba satellite. I just can't work out why it will only boot the rescue disc with the HDD unplugged, even if the HDD was completely dead, why would it stop another device from booting?

 

[seavixen32]

The only other common denominator is the motherboard. Perhaps there's a fault on it?

I agree that a dead HDD shouldn't stop your computer booting to another device.

 

[karlsnooks]

DawnRazor,

Don't panic yet.

Go to another Win 7 64 bit system.
The version does not need to be the same-could be pro, ultimate, home premium, any version but must be 64 bit version.

Make a System Repair Disc.
Here's how:

=========================================================
=========================================================
CREATE A SYSTEM REPAIR DISC

START | type System Repair | Enter key | Create Disc button

​

Now can you boot from that disc? Yes? No?

I want you to download the Seagate Tools for DOS and put that on a CD.
Boot from the CD.
Run the extended test
Let us know the result.

http://www.seagate.com/staticfiles/support/seatools/SeaToolsDOS223ALL.ISO

SeaTools | Seagate

Diagnose Your Hard Disk Drive For Corrupted Data/Sectors With SeaTools

Have fun,
karl

 

[DawnRazor]

I have done this already and the same result, the only time I can boot from any kind of cd/dvd is when the HDD on the Laptop is removed. I'm starting to suspect some kind of motherboard issue, and I hate dismantling laptops. I don't have a spare 2.5 inch HDD to test this theory either.

 

[karlsnooks]

What have you done already?

You do not need to dismantle anything.

 

[DawnRazor]

I have just swapped the HDD for one that I know works, and I was able to boot into a windows live CD and into my Win7 installation disks. I was unable to do this with the other HDD installed.
So basically my problem now is I need to buy another HDD to go into the laptop, but I have no way of re-installing the OEM version of Windows because some of the letters on the Windows Sticker have rubbed off and I have no recovery disk. I contacted Toshiba and they are happy to sell me a new one for £30. Sharks.
I guess I can try accessing the HDD using my main computer, but with the luck I've had so far I don't fancy my chances. Even if I can, does anyone know if it's possible to create the recovery disk from there?

 

[karlsnooks]

Dawn,
Carry out the instructions given in thread post #7.

Supply responses to the questions asked there, in addition to carrying out the procedures given there.

 

[DawnRazor]

Hi there, I can't boot the repair disk as previously reported. I ran Seatools for DOS which reports bad sectors, but will not repair them or attempt to as it is not a Seagate drive. My system as reported in my profile has a Seagate drive, the one I am trying to fix is a Toshiba satellite, as reported in the OP. Do you know of any utilities that can boot from CD in the style of Seatools that are not manufacturer dependant, or that works with Toshiba drives?

 

[karlsnooks]

and the manufacturer of the drive in the toshiba is ?

If you do not know with 100% certainty,then visit the Toshiba site.
Toshiba Support - Homepage

Make a System Repair Disc on a system that has the same bittiness as yours, in other words,
If the toshiba is a 32 bit system then go to a 32 bit system.
If the toshiba is a 64 bit system then go to a 64 bit system.
Use this procedure:


=========================================================
=========================================================
CREATE A SYSTEM REPAIR DISC

START | type System Repair | Enter key | Create Disc button

​

Now you will be able to run chkdsk using the system repair disc.

 

[DawnRazor]

The Toshiba is 64 bit as well, so no issues there. The drive is reported as Toshiba in Seatools, the sticker on the drive says Toshiba as well, there is no indication of any other manufacturer on the drive itself, anod the UK website reports no other info than 320 GB 5400 Toshiba drive. The model of the Laptop is Satellite C650 1CR.
I can only boot into Linux or DOS utilities, and none of them are able to read the disk or repair it. Seatools came the closest to providing useful information, 3 bad sectors were indicated in the long test, but it wouldn't attempt to repair them as I'm sure you're aware.

 

[Kaktussoft]

Boot from partition wizard bootable disk (ISO)
Partition Wizard Bootable CD allows user to manage partition directly with partition manager bootable CD.

How to get MiniTool Partition Wizard Bootable CD
Download MiniTool Partition Wizard Bootable CD iso file absolutely FREE from http://www.partitionwizard.com/download.html. Burn ISO file onto a CD using any CD/DVD Burner software.


Direct link: http://www.partitionwizard.com/download/pwhe7.iso

Boot from it and do: How to Check File System? Partition Wizard Video Help.

Does it find errors? Can it fix it?

 

[karlsnooks]

Well I suggest you go to the Toshiba website to get a disk test program from their drive.

On your desktop system:
1. disconnect the external drive.
2. remove the drive from your laptop.
3. connect the laptop drive as a 2nd drive to your desktop,
4. run chkdsk over the laptop drive.

How you connect, etc to your desktop, you will need to get the documentation on your motherboard for that one.

 

[Kaktussoft]

Well I suggest you go to the Toshiba website to get a disk test program from their drive.

On your desktop system:
1. disconnect the external drive.
2. remove the drive from your laptop.
3. connect the laptop drive as a 2nd drive to your desktop,
4. run chkdsk over the laptop drive.

How you connect, etc to your desktop, you will need to get the documentation on your motherboard for that one.

@karlsnooks: Partition Wizard Boot disk can do chkdsk as well! Saves him a lot of work... opening laptop and swapping drives.

 

[DawnRazor]

Well I suggest you go to the Toshiba website to get a disk test program from their drive.

On your desktop system:
1. disconnect the external drive.
2. remove the drive from your laptop.
3. connect the laptop drive as a 2nd drive to your desktop,
4. run chkdsk over the laptop drive.

How you connect, etc to your desktop, you will need to get the documentation on your motherboard for that one.

@karlsnooks: Partition Wizard Boot disk can do chkdsk as well! Saves him a lot of work... opening laptop and swapping drives.

Tried Partition Wizard, but unfortunately the check disk option was greyed out. I can see myself using this in the future though so thanks for that.
I have bought a hot swappable HDD dock, and when I booted up my main machine with the laptop attached it automatically came up with the 'one of your disks needs to be checked for consistancy' message and ran a chkdsk. I ran a full scan of the drive with Malwarebytes which found some adware but not much else.
It booted the laptop first time! Crystaldiskinfo is reporting 3 Current sectors pending. Hopefully it'll be ok for at least a while. I've made the restore media already just in case it does go pop, and will do a full system image once Windows is fully updated. Somehow they never managed to get past SP1!
Anyway thanks to everyone who posted suggestions, you've all been very helpful.

 

[karlsnooks]

Have you managed to install SP1?

 

[DawnRazor]

I had it fail with error 800B100, something to do with missing windows files it says. So I have downloaded the hotfix that seems to relate to that error. Now that that is done Windows update now sees 20 updates instead of just one (SP1) and I am trying to install them now. Will let you know how I get on.