0x0000024 Crash

[Greatwhite194]

Last night, while watching a movie online, my computer crashed, hinting that there could be hardware corruption, and gave me a blue screen with 0x0000024 as the first parameter. I have uploaded the system reports as asked, as well as a performance report. Can someone please help me get this bug taken care of?

 

[panais]

Hi Greatwhite195

Please follow these steps in this order,

Uninstall and clean BitDefender from your system using the
http://www.bitdefender.com/files/Kno...stall_Tool.exe

Download and install mse http://www.microsoft.com/en-us/security_essentials/default.aspx

Enable windows firewall.

Update these old software\drivers

Starting from Asus Data Security Manager Driver.
ASUSTeK Computer Inc. -Support- Drivers and Download

Then update also these old software\drivers,

ghaio.sys        fffff880`082ea000    fffff880`082f2000    0x00008000    0x429ade0d    30/5/2005 12:34:05 μμ                        
secdrv.SYS        fffff880`08398000    fffff880`083a3000    0x0000b000    0x4508052e    13/9/2006 4:18:38 μμ                        
ASMMAP64.sys        fffff880`0647e000    fffff880`06485000    0x00007000    0x45c63998    4/2/2007 10:52:56 μμ                        
rimspx64.sys        fffff880`04000000    fffff880`04017000    0x00017000    0x46a886a0    26/7/2007 2:33:52 μμ                        
rixdpx64.sys        fffff880`0f200000    fffff880`0f257000    0x00057000    0x46a9ccde    27/7/2007 1:45:50 μμ                        
rimmpx64.sys        fffff880`041e9000    fffff880`041fe000    0x00015000    0x47b55af5    15/2/2008 12:27:17 μμ                        
kbfiltr.sys        fffff880`03fe7000    fffff880`03fef000    0x00008000    0x490e9f54    3/11/2008 9:51:00 πμ

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference

- - Driver manufacturer links are on this page: Drivers and Downloads

----------------------
Finish with the above steps and post back with any results.

 

[Greatwhite194]

I uninstalled bitefender and replaced it with a comodo firewall and panda antivirus. I did not update the drivers, however, because I'm not sure what you mean by update. Should I find the newest version or replacement for these drivers, and where can I do that? Also, how do I check what drivers are currently installed on my computer?

EDIT: I can't seem to find a fix for the ghaio.sys driver, does anybody else know how to change or update this driver? I was able to update some of the other drivers, but most of them are part of the windows operating system or cannot be changed. Before I updated these drivers, I got another BSOD, this time citing a 0x00000019 error with BAD_POOL_HEADER, so I'm going to clean my registry and see if that helps at all. The data for that crash is attached.

 

[panais]

I uninstalled bitefender and replaced it with a comodo firewall and panda antivirus. I did not update the drivers, however, because I'm not sure what you mean by update. Should I find the newest version or replacement for these drivers, and where can I do that? Also, how do I check what drivers are currently installed on my computer?

EDIT: I can't seem to find a fix for the ghaio.sys driver, does anybody else know how to change or update this driver? I was able to update some of the other drivers, but most of them are part of the windows operating system or cannot be changed. Before I updated these drivers, I got another BSOD, this time citing a 0x00000019 error with BAD_POOL_HEADER, so I'm going to clean my registry and see if that helps at all. The data for that crash is attached.

DONT use registry cleaner,you make the things worst.

Uninstall and clean Panda from your system using the http://www.pandasecurity.com/resources/sop/UNINSTALLER_10.exe

Uninstall and clean comodo from your system using the https://docs.google.com/uc?id=0B-mE...2M1&export=download&hl=en_US&authkey=COfAidcF


Download and install mse Virus, Spyware & Malware Protection | Microsoft Security Essentials

Enable windows firewall.

Update your windows using the windows Update.
---------------


------------------------
In the health report i notice that,youhave 3 different printer\software\drivers.

Can you tell me please why?

I read these erros,

The device driver for Officejet 4500 G510n-z has not been installed.
The device driver for hp LaserJet 2300 series has not been installed.
The device driver for HP LaserJet P2015 Series has not been installed.

A driver has not been installed for this device preventing it from working properly.Details:The  device driver for Officejet 4500 G510n-z has not been installed. This  device will not be available until the correct device driver is  installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:[URL="http://go.microsoft.com/fwlink/?LinkID=70093"]Explanation of Error Codes Generated by Device Manager[/URL]Symptom:[IMG]res://wdc.dll/error.gif[/IMG]
Device drivers are not installed.Cause:A driver has not been installed for this device preventing it from working properly.Details:The  device driver for hp LaserJet 2300 series has not been installed. This  device will not be available until the correct device driver is  installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:[URL="http://go.microsoft.com/fwlink/?LinkID=70093"]Explanation of Error Codes Generated by Device Manager[/URL]Symptom:[IMG]res://wdc.dll/error.gif[/IMG]
Device drivers are not installed.Cause:A driver has not been installed for this device preventing it from working properly.Details:The  device driver for HP LaserJet P2015 Series has not been installed. This  device will not be available until the correct device driver is  installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:[URL="http://go.microsoft.com/fwlink/?LinkID=70093"]Explanation of Error Codes Generated by Device Manager[/URL]

 

[Greatwhite194]

I've had to connect to different printers with this computer. It's a laptop. Why do you keep asking me to uninstall my malware protection? I know I can use MSE, but it's not nearly as secure as the other stuff out there.

 

[panais]

Please follow my advices and do the above steps.

We try to find and solve the problem.

Comodo in some cases is bsod source and panda also in many cases cause bsod.

For the moment follow my advices.

I dont want to live your pc without protection,for now use mse and windows firewall.
For the moment this is necessary step.

Remove also any unnecessary driver.(printer etc) If you have all this Printers different software\drivers in start up it may cause you troubles.

And again,Please DONT use registry cleaner,you make the things worst.

 

[Greatwhite194]

Alright, I've removed the antivirus and installed MSE. I'm also removing drivers for printers that I don't use. What should I do now?

 

[panais]

Update Asus Data Security Manager Driver,ASUS CopyProtect driver.

Visit Asus website and update everything for your system.

 

[Greatwhite194]

Those drivers are as up to date as asus has made them, I can't download and install anything else.