1 or 2 BSOD's since WIN7 x64

[Madfox]

Hi all, I am new to this forum so I'll try to be as plain as possible about my problem.
I viewed several threads complaining about the same problem I have, but there seems to be a range of problems causing the BSOD's..

Since I installed win7 64-bit I have about 1 or 2 (when I'm lucky) blue screens on my system, where there were none when running XP sp3. So I attached the dump for analyzing because this problem goes further than my knowledge.

I'm running:
ASUS a8n-SLI premium
8800GT 512MB (XFX)
AMD 4400+ X2
2x 512MB (OCZ DDR) + 1x 1GB (OCZ Premium)
Intel X25-M Postville 80GB

Please give me some insight in what to do. I suspect driver issues, but I haven't got a clue.

 

[Madfox]

I ran ultimate boot disk. Memtest86+ gave no errors whatsoever. So I guess it's not a hardware problem (at least, from the memory) Can anyone point me in the right direction?

 

[usasma]

Let's start out with a hard drive diagnostic: HD Diagnostic (read the details at the link)
Also run CHKDSK according to these instructions:

CHKDSK /R:
Run CHKDSK /R from an elevated (Run as adminstrator) Command Prompt.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry.
Copy/paste the results into your next post.

Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:

How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

Here's the older drivers:

SiWinAcc.sys Mon Nov 01 15:23:29 [U][B]2004[/B][/U]
ASACPI.sys   Sun Mar 27 22:30:36 [U][B]2005[/B][/U]
SiRemFil.sys Wed Oct 18 18:20:39 [U][B]2006[/B][/U]
wacommousefilter.sys Fri Feb 16 13:12:17 [U][B]2007[/B][/U]
wacomvhid.sys Fri Feb 16 12:29:28 [U][B]2007[/B][/U]
WacomVKHid.sys Thu Feb 15 18:10:54 [U][B]2007[/B][/U]
adfs.SYS     Thu Jun 26 16:52:37 2008
nvm62x64.sys Fri Oct 17 17:01:06 2008
Si3114r5.sys Thu Apr 24 02:20:08 2008

Once this is all done, then please try running Driver Verifier according to these directions:

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users

 

[Madfox]

Thank you for the reply. As said, I ran memtest86+ with 8 passes, and 0 errors. Second, I do not think I can run the HD Diagnostic, since I have an intel SSD, but I did run the CHKDSK /R command, with 0 errors, here is the logfile:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
199168 file records processed. File verification completed.
123 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
248012 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
199168 file SDs/SIDs processed. Cleaning up 245 unused index entries from index $SII of file 0x9.
Cleaning up 245 unused index entries from index $SDH of file 0x9.
Cleaning up 245 unused security descriptors.
Security descriptor verification completed.
24423 data files processed. CHKDSK is verifying Usn Journal...
37103416 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
199152 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
7666557 free clusters processed. Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

78046207 KB total disk space.
46990864 KB in 152802 files.
84836 KB in 24424 indexes.
0 KB in bad sectors.
304275 KB in use by the system.
65536 KB occupied by the log file.
30666232 KB available on disk.

4096 bytes in each allocation unit.
19511551 total allocation units on disk.
7666558 allocation units available on disk.

Internal Info:
00 0a 03 00 55 b4 02 00 07 fe 04 00 00 00 00 00 ....U...........
bb 01 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

I have tried to find alternative drivers but haven’t been very successful. The wacom tablet drivers were uninstalled, an re-installed with the latest available drivers from the Wacom site. However: I was able to download the silicon 3114 BASE drivers for win7, but I since there is no setup included with the download, I was unable to install these;

SiWinAcc.sys Mon Nov 01 15:23:29 2004
ASACPI.sys Sun Mar 27 22:30:36 2005
SiRemFil.sys Wed Oct 18 18:20:39 2006
Si3114r5.sys Thu Apr 24 02:20:08 2008

Also I found out that “”adfs.SYS” is an Adobe Drive file system driver, which I cannot re-install or delete. The nvm62x64.sys has something to do with a network card from nvidia (nforce4?) but I’m not sure. As you can see, I have very little experience with drivers, and I would greatly appreciate some help with finding, and re-installing them.

Thank you in advance

 

[usasma]

CHKDSK found issues with your file system:

Windows has made corrections to the file system.

Intel SSD tools are here: Intel® Solid State Drive Toolbox

You can "uninstall" any of these drivers - either by renaming them or deleting them.
You can stop them from loading by using the free program Autoruns (available here: Autoruns for Windows )

The ASACPI.SYS driver is very important to update - as the 2005 version has the reputation of frequently causing BSOD's. It is the Asus ATK0110 ACPI Utility - and is available from the Asus support website - either in that Utility, in the Asus AISuite, or in the Asus PCProbe.

Wacom tablets are difficult, so let's skip them for now (I don't have issues with the one on my tablet PC)
Adfs.sys requires uninstalling your Adobe products - you can reinstall them once we've finished troubleshooting

I believe that the nvm62x64.sys driver is the network driver in the nForce chipset. Download this Vista 64 bit driver: NVIDIA DRIVERS 15.23 WHQL
Then install it using these compatibility instructions:

Compatibilty Mode Driver Installation:
1 - Download the latest driver from the manufacturer's website.
2 - Uninstall the current drivers using the Control Panel...Programs and features...Uninstall a program applet. Then verify that the driver/device has been removed in Device Manager
3 - Right click on freshly downloaded driver installation file and select "Properties"
4 - Select the Compatibility tab - and do the following:
- Click on the "Change settings for all users" button
- Click on the box to select "Run this program in compatibility mode for" and then select Windows Vista Service Pack 1
- Click on the box to select "Run as administrator"
- Click on OK to exit all the dialogs
5 - Right click on the driver installation file and select "Run as administrator"
6 - Let it install and see if that stops the BSOD's.

The other drivers are part of the Silicon Image 3114R RAID Controller on your motherboard, which should be available from Silicon Image - Support | Search Results I am very concerned about the Silicon Image RAID controller dated 2004 - so this update is essential

 

[Madfox]

Thank you for the quick reply usasma.

I was successful in reinstalling the nvidia drivers. However, the SSD utility gives me errors while trying to connect to the SSD... So I cannot check the disk.

Also I have download the Silicon Image 3114 drivers, but I do not know how to install these. I tried to rename the drivers in the windows/system32/drivers folder, but a restart gave an instant bsod. I did a system restore. The zip file contains a AMD64 folder with a .cat, .inf, .sys and .dll file. Do I have to replace files somewhere? thanks for the help.

 

[Madfox]

Just had another BSOD, I included the minidump. Maybe this gives some insight in what's the cause?

 

[Madfox]

Today I tried to entirely bounce the Silicon image drivers from the system (since they are probably the cause of all this trouble.) I ran Autoruns as usasma said, but at a restart the system instantly BSOD'd every single time. So I'm still running these drivers, even when I tried to uninstall in the device manager. I cannot find another way to install via google.
Also, even when I tried to uninstall and reinstall the vista drivers for the nvidia chipset, the device manager tells me the drivers haven't changed their date, and thus haven't been updated...

Can anyone give me some directions because I feel like I'm totally missing the point.

 

[usasma]

AFAIK, you can install drivers by right clicking on the .inf file (if all other methods fail). I'm not a great fan of this, so I've got no experience with it.

These drivers aren't necessarily bad - they're just old (sorta like me!
So, if you must, just leave them be. We'll work around them until we determine if they're the problem.

Also, we're dealing with a system that's not certified as Win7 compatible - so we're likely to run into a bunch of issues (such as the nVidia drivers not having a later version). We'll do what we can.

It appears that you have been able to update the ASACPI.SYS driver to a 2009 version - and that's one of the big problem drivers.

Go ahead and run the Driver Verifier as described above. It'll either tell us what drivers that you're having problems with - or we'll have to run other tests.

 

[Madfox]

I have an old system, yes. I'll upgrade when the money is plenty full, until that point I'll have to do what I can with these components..

I have decided to disable the silicon image controller in my BIOS, and to take my RAID1 setup apart. I had 1 free slot, so I can run the drive on my nForce controller.

The question now is: how to delete all the faulty files from my system, and If there are any compatibility problems with the other components I use.

By the way, I have not had another crash since disabling the Sil3114 controller...*cross fingers* Should I use the verifier anyway, to find other problems I mean?

 

[usasma]

If it ain't broke, don't fix it.

If you're not having BSOD's, then don't do anything!!! Driver Verifier's purpose is to stress suspect drivers - but if there's no suspect drivers, there's no point in stressing them.

What faulty files are you planning on deleting?
We can't tell if there's compatibility issues unless there's a problem with the system (no problems = no compatibility issues)
You can check both your hardware and software at the Microsoft Win7 Compatibility site: http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

 

[Madfox]

Yeah, my thoughts exactly, the question is: can I uninstall the silicon drivers (can I just delete them from the system32/drivers folder?)

 

[Madfox]

Today I got another BSOD I have a strong feeling that this was caused by the silicon drivers I cannot de-install.. However, I do not know it this is the case. Can anyone tell me wich driver caused the crash?

 

[usasma]

If you delete or stop the Silicon Image drivers from loading - you stand a chance that the system won't boot.
Are you prepared to use Startup Repair to go in and manually edit the registry?
For the first step, I'd suggest using System Restore to make a restore point - that way you can restore any registry changes back to the time before you stopped the drivers from loading. (Backup your stuff too!)

Here's the Silicon Image drivers:

Si3114r5 Si3114r5.sys Thu Apr 24 02:20:08 2008
SiRemFil.sys Wed Oct 18 18:20:39 2006
SiWinAcc.sys Mon Nov 01 15:23:29 2004

Do not delete or rename them - System Restore won't help there.
Rather, use Autoruns to stop them from loading.
Then reboot and cross your fingers!

These drivers are still outdated and need to be updated:

adfs.SYS     Thu Jun 26 16:52:37 2008
AsIO.sys     Mon Dec 17 04:11:49 2007
nvmfdx64.sys Fri Aug 01 14:38:28 2008
nvstor64.sys Mon Aug 18 21:53:39 2008
Si3114r5.sys Thu Apr 24 02:20:08 2008
SiRemFil.sys Wed Oct 18 18:20:39 2006 
SiWinAcc.sys Mon Nov 01 15:23:29 2004
wacommousefilter.sys Fri Feb 16 13:12:17 2007

Summary of the BSOD:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jan 12 08:16:46.467 2010 (GMT-5)
System Uptime: 0 days 0:04:52.733
BugCheck D1, {1ff, 2, 8, 1ff}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
PROCESS_NAME:  Photoshop.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

 

[Madfox]

Hi there, I've been busy, but I just went to work on the instructions you posted. I de-activated the tree silicon 3114 drivers, and windows 7 choked on startup ( very short BSOD) I had to restore! Are there other ways to work around this?

I found these drivers for windows vista x64:
Version: 15.01
Release Date: July 2, 2007
WHQL Certified
nvstor64.sys

These are apparantly from the nVidia nForce controller (SATA.) First I deinstalled the current drivers, rebooted, then updated pointing to the new sata_ide folder from the .exe.

Otherwise, I installed the latest drivers for my 8800GT ( the nvmfdx64.sys) So I hope those are good as well.

Otherwise, I don't know what to do with the adfs.sys (Adobe) asio.sys (ASUS probe) and wacommousefilter.sys. Can you advise?

 

[Madfox]

btw, I AM prepared to do whatever to get rid of these BSOD's, so If you tell me what to do with this startup repair, I'll try

 

[usasma]

Older drivers are just that - older. They aren't necessarily bad, but because they're older they are more likely to cause issues - especially on a system with a new OS.

Frankly, the easiest way to fix this is to get a motherboard that's designed for Windows 7.

Uninstall all of the Adobe stuff from your system - reinstall it once we're done troubleshooting
Continue to search for SiS drivers - they are critical for this system. SiS drivers are from a long time before Win7 came out - there is a good chance that they are causing issues (due to the date and to the low level at which they function).
Try the ASUS Cool''n''Quiet Utility V2.17.06 for Windows XP/XP 64bit/Vista 32bit/Vista 64bit (for the asio.sys) and install it using these directions:

Compatibilty Mode Driver Installation:
1 - Download the latest driver from the manufacturer's website.
2 - Uninstall the current drivers using the Control Panel...Programs and features...Uninstall a program applet. Then verify that the driver/device has been removed in Device Manager
3 - Right click on freshly downloaded driver installation file and select "Properties"
4 - Select the Compatibility tab - and do the following:
- Click on the "Change settings for all users" button
- Click on the box to select "Run this program in compatibility mode for" and then select Windows Vista Service Pack 1
- Click on the box to select "Run as administrator"
- Click on OK to exit all the dialogs
5 - Right click on the driver installation file and select "Run as administrator"
6 - Let it install and see if that stops the BSOD's.

The Wacom Mouse stuff will depend on what you're using for a tablet and what you're using for a mouse on that tablet.

 

[Madfox]

I followed the instructions on the asus utility, but when I checked the date after the install, it did not update!

However, I think I updated the silimage drivers! autoruns shows me that the all the drivers are from 2008!

About the wacom: I have a Intuos 3 tablet, with a logitec mouse. I do not use a wacom mouse. Can we do anything about that?

Btw, where in the device manager can I find a reference to this asio.sys. I have looked, but did not find.

 

[usasma]

ASIO.SYS is probably a System Device in Device Manager. But since it's not installed on my system, I can't help there.

Let's not worry about the updates at this point. You've updated the critical one's - and the ASIO.SYS doesn't appear to affect anything on your system at this point.

Let's just wait for the next BSOD and move on from there.

 

[Madfox]

Okay: just had a whole day without a BSOD, and just when I booted into win7, my luck changed. I have not done anything to the system since updating the silicon drivers.
There was something strange however. I think it happened before some time, but I never mentioned it: it seemed that aero did not function properly on startup. The taskbar was not transparent. Maybe its nothing.

I included the minidump, can you give me anything on this crash?