100Mbps Internet is SLOW

[Intsu]

100Mbps speed running@ 3-5Mbps; Help needed; Live chat request if need

Hello!
I have ordered a 100Mbps Internet from Estonia.
Below there are pictures about my local area connection and speed test.
Now, i find that this is NOT normal. It can't be like 3Mbps internet(usually 3-5) as i have Speed 100Mbps
I have a thompson router from elion enterprise.
It contains a telephone, wifi, internet cable and TV.
So, some questions:
How the f*k can i fix this slow speed?
Does removing telephone and wifi helps?
Any other tips?

What my speed should be(atleast 20Mbps i think):

What do i have:

I appreciate it if u help me to fix this. Thanks a lot!!!
Live chat would be nice, so we could fix this together. But all the help i can get in here helps!

 

[nilank]

That "100 Mbps" is the link speed, that is, the maximum rate at which data can be transferred over LAN cable/card and NOT your internet connection speed. Your internet download speed is 3 Mbps only.

Hope you got it.

 

[Intsu]

No, yeah i know that that is link speed, but at my service provider homepage says and i pay for 100Mbps down and .
I have once managed to get 26 Mbps if i had only cable connected, no tv. And speedtest running ONLY.
But it's much slower now.

Hope you got it.

Download speed |||||||||| Upload speed |||||||||| Price
up to 100 Mbit/s |||||||||| up to 20 Mbit/s |||||||||| *******

 

[nilank]

Then you must contact your ISP as soon as possible!

 

[Intsu]

Tested it out. I get over 10Mbps after i turn of my TV. Any other suggestions, service provider shit don't help me, i've tried it.

 

[mjf]

It looks like you may be experiencing congestion at the local RIM or service exchange routers. You need to look carefully at your ISP contract then ask them to fix it or pull for breach of contract if the contract conditions allow ---IMO.