1366x768 resolution problem..

[Marina]

Hey guys,

I am really sorry, I am sure somewhere in some thread you've explained this but the thing is I'm a total retard when it comes to computers

Well, I just got an HP Compaq Presario CQ62z which resolution is supposed to be 1366x768 (15.6 inches). After installing Windows 7, the only resolution options I have are 800x600 and 1024x768. It says it's a Generic PnP monitor on Standard VGA Graphics Adapter (whatever that means).
So, could you please tell me what to download, install and do afterwards so that it finally gets to look normal?

Thanks a lot for your time!

 

[brummyfan]

Have you tried the graphics driver from here:
Free Download HP Compaq Presario CQ62Z Notebook series Drivers for Windows 7 - Free device drivers Download

 

[Wallonn7]

Hey guys,

I am really sorry, I am sure somewhere in some thread you've explained this but the thing is I'm a total retard when it comes to computers

Well, I just got an HP Compaq Presario CQ62z which resolution is supposed to be 1366x768 (15.6 inches). After installing Windows 7, the only resolution options I have are 800x600 and 1024x768. It says it's a Generic PnP monitor on Standard VGA Graphics Adapter (whatever that means).
So, could you please tell me what to download, install and do afterwards so that it finally gets to look normal?

Thanks a lot for your time!

Welcome to SF!!!
Just go to Drivers & Support | GAME.AMD.COM and download the drivers in "motherboard / integrated video drivers" - Full Catalyst Software Suite. Remember: 64bit to 64bit system; 32bit to 32bit system..
And do not be so hard on yourself, right?!

"PLEASE REP ANYONE WHO HELPS YOU"

 

[Petey7]

Are you using Intel graphics. I know of one solution, but I think it only works with Intel graphics cards.

 

[Marina]

Welcome to SF!!!
Just go to Drivers & Support | GAME.AMD.COM and download the drivers in "motherboard / integrated video drivers" - Full Catalyst Software Suite. Remember: 64bit to 64bit system; 32bit to 32bit system..
And do not be so hard on yourself, right?!

"PLEASE REP ANYONE WHO HELPS YOU"

OK, how do I know if its 32bit or 64bit

Thanks for the quick replies btw!

 

[Wallonn7]

Welcome to SF!!!
Just go to Drivers & Support | GAME.AMD.COM and download the drivers in "motherboard / integrated video drivers" - Full Catalyst Software Suite. Remember: 64bit to 64bit system; 32bit to 32bit system..
And do not be so hard on yourself, right?!

"PLEASE REP ANYONE WHO HELPS YOU"

OK, how do I know if its 32bit or 64bit

Thanks for the quick replies btw!

Control Panel > System and Security > System
as show below.

 

[Marina]

Turned out to be 32bit. I installed it, restarted aaand.. now what?

 

[Wallonn7]

Turned out to be 32bit. I installed it, restarted aaand.. now what?

Just click https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/drivers/10-7_vista32_win7_32_dd_ccc_enu.exe and download it! Let us know when you're ready!

ps. Do not be so hard on yourself!

 

[Marina]

"
We're sorry, but this download request cannot be authorized. As an option, you may visit any of the pages below for information about our services and products:

Download Drivers & Software
Latest drivers and software for ATI graphics products.
AMD.com Home
Connect to the latest information.
Customer Care
Access technical support and frequently asked questions. "


I'm not, I've just never had to do that stuff myself

Soo.. now what?
​

 

[Wallonn7]

"
We're sorry, but this download request cannot be authorized. As an option, you may visit any of the pages below for information about our services and products:

Download Drivers & Software
Latest drivers and software for ATI graphics products.
AMD.com Home
Connect to the latest information.
Customer Care
Access technical support and frequently asked questions. "


I'm not, I've just never had to do that stuff myself

Soo.. now what?
​

Return to post # 3.

 

[Marina]

Yes, but I installed all that like 3 times already and still there's no change :sarc: Is there something (besides restart) I should do after the install part? Oh, and should it be "express" or "custom"

 

[Petey7]

I thought you had to adjust the ATI graphics card driver settings and add 1366x768 to get it to work. Am I wrong?

 

[Marina]

Most probably you're not, but I have no idea how to do that either

 

[Petey7]

Look in control panel or the notification are for an ATI icon. You should be able to do it from there.

 

[Wallonn7]

Most probably you're not, but I have no idea how to do that either

In the notification area, near the Windows clock, you'll find the shortcut from the ATI control panel. Right Click > 1. (...) > Set the desktop to 1366 x 768.

"PLEASE REP ANYONE WHO HELPS YOU"

 

[Marina]

Right, but there's no shortcut there and the closest to an ATI icon thing I found was an ATIsetup and when I opened it nothing happened..

I'm about to give up

 

[stormy13]

Marina go into Programs and Features and uninstall the ATI driver that you installed from Wallonn7's link (sorry Wallonn7), as with your laptop likely won't work properly with the reference ATI driver. You need to get the one from the link brummyfan posted or directly from HP/Compaq (under Graphics),

Software & Driver Downloads Compaq Presario CQ62z-200 CTO Notebook PC - HP Customer Care (United States - English)

as HP will have modified bits of it to work with the display they used in the laptop. Hopefully the driver from HP/Compaq qill get you up and running at the correct resolution.

 

[Wallonn7]

Right, but there's no shortcut there and the closest to an ATI icon thing I found was an ATIsetup and when I opened it nothing happened..

I'm about to give up

Then post #15.

 

[Petey7]

I'm with stormy on this one.

 

[Marina]

Stormy, it's still the same with this one... :huh: And no ATI icon shows up anywhere, not even in the folder. I'm probably not doing something right, idk