1935 Error

[woodart]

I have run into a problem I can't seem to sort. When attempting to install TurboCad 17.1, I encountered an error that stopped and rolled back the installation. I encountered the same error when trying to install Adobe Acrobat. I have attached a grab of the actual error and the data from the event viewer.

So far, I have tried reinstalling the msxml.msi file from a clean boot with no success. I uninstalled and reinstalled .net Framework 4.0.30319 but the verifier tells me it is not present (I've also attached the log).

I'm pretty much at the end of ideas and would very much appreciate a rescue!



View attachment Event Viewer.txt

View attachment setupverifier_main_10-15-10_17.59.34.txt

 

[Hopalong X]

TurboCAD Forums - Index

I'm not trying to put you off but did you try the Turbo Cad forum? Above link.
They would probably be the best place to start.

Posting here and there might help.
Mike

 

[woodart]

Three days ago (along with another Win7 forum) and no replies.

 

[Hopalong X]

Well I have no suggestions but I'll see if I can get some others to help.

Mike

Posted for some more experienced assistance. If no response this evening check back in the morning and I'll try again in the morning also.
I will follow up.

 

[karlsnooks]

Please visit the following site, then contact the mfg of your software.
Windows 7 Compatibility for TurboCad 17.1: Drivers, Updates, Downloads

 

[reventon]

Hi,

From the verifier log

[FONT=lucida console][10/15/10,17:59:39] Launching process 'Netfx40TestApplication.exe' now
[10/15/10,17:59:39] Process successfully launched. Waiting 300 seconds for it to complete.
[10/15/10,17:59:39] ****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -2146232576
[10/15/10,17:59:39] ****ERROR**** Verification failed for product .NET Framework 4 Client[/FONT]

I have .NET 4 on this system and no Netfx40TestApplication.exe - so I assume this is part of TurboCAD (or another 3rd Party verifier?)

In that case it appears the problem is with the .NET install. This is strange as earlier in the log it listed that most of the expected components of .NET 4 were present.

Try another .NET test - if you can run this installer (ie; get as far as being able to choose the install directory) without errors then .NET 4 is working - Download details: Microsoft Windows SDK for Windows 7 and .NET Framework 4

 

[woodart]

Please visit the following site, then contact the mfg of your software.
Windows 7 Compatibility for TurboCad 17.1: Drivers, Updates, Downloads

No info there on v17.1 but I have the same problem with Adobe and Corel products

 

[woodart]

Hi,

From the verifier log

[FONT=lucida console][10/15/10,17:59:39] Launching process 'Netfx40TestApplication.exe' now
[10/15/10,17:59:39] Process successfully launched. Waiting 300 seconds for it to complete.
[10/15/10,17:59:39] ****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -2146232576
[10/15/10,17:59:39] ****ERROR**** Verification failed for product .NET Framework 4 Client[/FONT]

I have .NET 4 on this system and no Netfx40TestApplication.exe - so I assume this is part of TurboCAD (or another 3rd Party verifier?)

In that case it appears the problem is with the .NET install. This is strange as earlier in the log it listed that most of the expected components of .NET 4 were present.

Try another .NET test - if you can run this installer (ie; get as far as being able to choose the install directory) without errors then .NET 4 is working - Download details: Microsoft Windows SDK for Windows 7 and .NET Framework 4

It was run from "netfx_setupverifier".

I just tried the SDK install but it failed as well (see attached log)

 

[reventon]

Definitely .NET related.

Use this tool to uninstall .NET completely (just uninstalling it doesn't get rid of everything) - .NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

Then try installing again.

 

[karlsnooks]

No info there on v17.1

Precisely!

 

[woodart]

Definitely .NET related.

Use this tool to uninstall .NET completely (just uninstalling it doesn't get rid of everything) - .NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

Then try installing again.

I ran the .NET cleanup, reinstalled .NET and ran the verifier. Bloody .NET still fails to show.

 

[DT Roberts]

I agree 100% - definitely .NET-related.

[10/15/10,17:59:39] ***WARNING*** File C:\Windows\Microsoft.NET\Framework\sbscmp20_mscorlib.dll is not installed on the system
[10/15/10,17:59:39] ***WARNING*** File C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpftxt_v0400.dll is not installed on the system
[10/15/10,17:59:39] ***WARNING*** File C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe is not installed on the system
[10/15/10,17:59:39] ***WARNING*** File C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpftxt_v0400.dll is not installed on the system

Are you sure that .NET successfully installed? Any error messages?

Please follow the instructions here and run tasks #2 and 9: System Information Collection - Windows Live

 

[woodart]

The installer finished, saying that it had been successfully installed and there were no error messages. I've attached the logs from the System Information Collection.

 

[DT Roberts]

I'm glad I asked for the files! This error shows up hundreds of times:

Event[385]:
  Log Name: System
  Source: Service Control Manager
  Date: 2010-10-16T09:18:35.873
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Quadzilla
  Description: 
The TrustedInstaller service failed to start due to the following error: 
The system cannot find the file specified.

TrustedInstaller is of course used by Windows to install programs. If it's not functioning properly, nothing will install correctly. Click Start>type services>right-click>Run as administrator, then check the service called WindowsInstaller. What is it's Startup Type?

 

[woodart]

Sorry for disappearing for a few days. It wasn't enough my computer was messed up, I had to and get a case of the seasonal crud to keep me down as well!

Anyway, I found that other things were starting to unravel such as strange behavior in some programs and finally, my networking stopped recognizing other machines on the network.

Since it looked like a system wide problem was occurring, I went ahead and did a repair/upgrade reinstall of Windows today and all is back to norm again. It took a fair bit of time but was probably a lot faster than trying to chase down whatever was running amok.

Thanks for the time and help... Much appreciated!

Tony

 

[reventon]

Glad to know you fixed it. Thanks for posting back.

 

[vodanh]

****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -2146232576
****ERROR**** Verification failed for product .NET Framework 4 Client

Unfortunately, the only fix so far on the net about this error code is to basically format/reinstall windows. In most cases a simple repair/restore wasn't good enough either. So while there is a way to resolve the problem, its not really a fix since it requires reinstalling windows itself. This is ridiculous and I'm seeing a lot of people with this issue as I search for solutions but no official word on the bug as a known issue. If anyone else has a fix that doesn't require reinstalling windows please post if you stop by here.

 

[tdenton1138]

I am having the same problems with these missing files. I managed to find the first missing file, but the others elude me. I can't believe I have to reinstall windows for this...

Win7 Home Premium 64

argh and curses