Solved 24 GB space loss

Issith

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11:11 AM
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I was checking up on my HDD space usage with WinDirStat and there I notice I got a big block of 24,2 GB which is unknown.

First I thought it would be the XP mode virtual PC but then I got thinking, XP isn't 24 GB or is it ?

Could somebody help me with finding out what this file is or how I could get to it.

Ty in advance.


unknownlargefile.png
 

My Computer

Computer Manufacturer/Model Number
HP HDX X16
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Windows 7 Ultimate x64
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Intel(R) Core(R)2 Duo P7450
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4 GB
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NVidia GeForce GT130M
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FHD screen
Hard Drives
TOSHIBA MK5055GSX ATA
Hi Issith. Welcome :).

Here's a google search for it, as there seems to be a few possibilities, including a file for Call of Duty. Do you play that game?:

- Google Search
 

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Win7U 64 RTM
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Q9550
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GA-EP45-UD3R
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8GB Gskill
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ASUS|EAH4850/HTDI/1GD3/A
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xfi Plat
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Dell 2405fpw
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1920x1200
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Seagate & WD sata Drives
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Antec
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Antec
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MS Natural Ergonomic 4000
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What is the big, yellow block? When you point to it, what does it tell you. <Unknown> and <Files> are strange names for folders, especially in the root of the boot drive.

If you open them, what is in them?
 

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PC/Desktop
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Lenovo IdeaCenter 450
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Windows 10 Pro X64
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Intel Quad Core i7-4770 @ 3.4Ghz
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16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
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HP 22" LCD
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250GB Samsung EVO SATA-3 SSD
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Cable via Road Runner 3MB Upload, 30MB Download
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Windows Defender, MBAM Pro, MBAE
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Seamonkey
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UEFI/GPT
PLDS DVD-RW DH16AERSH
As the size shows as approx 15% I would suspect it's the restore points and previous files check in advanced system settings for the space allocations for the drive
 

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System One System Two

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    Windows 11 Pro x64 [Latest Release and Release Preview]
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@Ztruker: That's the point I don't know what <Unknown> is I can't even open it nor can i find it in my C: folder.
<Files> contains pagefile.sys and hiberfyl.sys the 2 big turqoise blocks

@James Colbert: No it's not a CoD file, the CoD files are located at the top left (green, purple and yellow). I got CoD MW2 and that's only about 12 GB.

@Barman58: It' not that either, My system restore is set to max 5% (= 22,66GB). BTW the 14,9% stands for 14,9% of the 162GB used.

They look like a black bock instead of a folder and are displayed like "<file>" because I can't see them In my C: folder

For some reason <Unknown> has change from 24,2GB to 14,9GB since yesterday.
 

My Computer

Computer Manufacturer/Model Number
HP HDX X16
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(R)2 Duo P7450
Memory
4 GB
Graphics Card(s)
NVidia GeForce GT130M
Monitor(s) Displays
FHD screen
Hard Drives
TOSHIBA MK5055GSX ATA

My Computer

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Hewlett packard/p6512uk
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Microsoft Windows 7 Home Premium 64-bit 7600
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IIx4 amd athelon 635 processor
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FOXCONN 2AA9
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2x2gb
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ati radeon HD 5450
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(1) Realtek High Definition Audio (2) AMD High Definition
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samsung lcd tv 32"
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1360x 768
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(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
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?
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air!
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wireless hp
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wireless Hp,optical
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1.10mb/s
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MSE
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Firefox
After doing a search for WinDirStat and unknown folders I found this:
WDS shows a certain item labelled “<Unknown>” and recently someone posted a comment asking for details:
i think it would be nice to put in the faq or in help or in some docs what’s in the “unknown” space
sometimes it’s an huge amount of space… like 700 or more MB … i think it could be the “system volume information” but… what mysterous things are within this space? he he he…
This mysterious item is just the difference between what Windows reports as the free space on the volume minus size of the files WDS can access. Please note the part WDS can access! This is the important point here. WDS cannot access the files under System Volume Information on all the (NTFS?) drives, so it cannot sum up the sizes of these items. And by the way, we have had reports of up to 30 GB of “<Unknown>” space.
Source: What is “<Unknown>”? | WinDirStat propaganda blog

This Explains a little more:
Regarding the topic that is being asked for most often. Use the following approaches:
Do not forget to check the responses below on these two pages, they reveal the users angst.

There are Wiki, and two Facebook pages:
WinDirStat - Wikipedia, the free encyclopedia
WinDirStat - Wikipedia | Facebook
WinDirStat | Facebook
 

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Gateway DX4831-01e (Mid-Tower Desktop)
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Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
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Gateway H57M01 133 megahertz
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6GB of 1,333MHz DDR3 SDRAM
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32MB Intel Graphics Media Accelerator HD IGChip
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Realtek High Definition Audio
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Gateway HX2000 20inch TFT active matrix TN
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1600 x 900 x 59 hertz
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WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
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300watts.
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Mid-Tower Desktop
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Stock from Gateway
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Natural Ergonomic Keyboard 4000, see Other Info
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Orig. Gateway wore out now using Insignia USB wired optical
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Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
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Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
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IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
As I was trying the program boohbah had recommended me, I simultaniously ran WinDirStat.

It seems that the unknown block is actually "system volume information".
Since the system volume information folder is empty in WinDirStat.

Also, the <Unknown> block isn't an .ff file anymore so it makes more sense.

So what you said Anak

Thank you for helping me out everyone.

unknownblock.jpg
 

My Computer

Computer Manufacturer/Model Number
HP HDX X16
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(R)2 Duo P7450
Memory
4 GB
Graphics Card(s)
NVidia GeForce GT130M
Monitor(s) Displays
FHD screen
Hard Drives
TOSHIBA MK5055GSX ATA
Glad to hear you have it sorted out!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
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