Solved 3.0 usb code 10

[Kodiak420]

Iwas wonder about a code 10 will not start... My 3.0 usb is not working .. it was at one time i think i never had anything that was 3.0 capable... I bought a 1t external drive for my media.. Windows keeps telling me it will run faster if i use my 3.0 , but when i plug it in to my 3.0 usb it tells me its a code 10....I know this probaly a novice question but i would really appreciate some help... I'm not sure about this uninstalling it...

 

[Johnathan Lyman]

What motherboard do you have? (or if your PC was pre-built, what make/model?) I ask because my first suggestion is to update your USB/Mass Storage drivers for your motherboard. Also make sure your BIOS is up to date.

If you have more than one USB 3.0 port, try using the other. If it works, then it's a bad port.

 

[Kodiak420]

What motherboard do you have? (or if your PC was pre-built, what make/model?) I ask because my first suggestion is to update your USB/Mass Storage drivers for your motherboard. Also make sure your BIOS is up to date.

If you have more than one USB 3.0 port, try using the other. If it works, then it's a bad port.

Asus P7P55-E-LX INTEL it was a home build... both ports r code 10.. i have updated my usb mass storage drivers..i use driver boost, and it tells me to uninsaltt then re install.. but i'm a little unclear on how to do that... I'm woried about not being able to reinstall.... the how to part , for example where to find it after its been unistalled....

 

[Johnathan Lyman]

What motherboard do you have? (or if your PC was pre-built, what make/model?) I ask because my first suggestion is to update your USB/Mass Storage drivers for your motherboard. Also make sure your BIOS is up to date.

If you have more than one USB 3.0 port, try using the other. If it works, then it's a bad port.

Asus P7P55-E-LX INTEL it was a home build... both ports r code 10.. i have updated my usb mass storage drivers..i use driver boost, and it tells me to uninsaltt then re install.. but i'm a little unclear on how to do that... I'm woried about not being able to reinstall.... the how to part , for example where to find it after its been unistalled....

To un-install/re-install these drivers, open your start menu and type "Device Manager" in the search bar and press enter. Your USB 3.0 port bus should be under Universal Serial Bus Controllers, the last one on the list. Right click the one with the ! and choose UNINSTALL. Most of the time, you can go up to Action > Scan for Hardware Changes or just restart and the drivers should re-install. If not, uninstall them and run the latest installer from Asus' Web site for your motherboard.

 

[Kodiak420]

thanx i will try that

 

[Kodiak420]

Reneasas Electronics usb3.0 Root hub FAILED

 

[Commodore Pet]

Please post a picture of device manager with Universal Serial Bus Controllers open.

 

[Kodiak420]

Please post a picture of device manager with Universal Serial Bus Controllers open.

wish i could dont no how to do a screen shot

 

[Commodore Pet]

I use the "Snipping Tool". Start Button-All Programs-Accessories-Snipping Tool. Just have device manager open with universal serial bus controllers open before you start it, then highlight it with snipping tools to capture it and save it. Then just attach it with your next post using the paperclip.

 

[Kodiak420]

it'll take abit i just f&?%k somthing else up... this is why i shouldn't try to fix things my self...

 

[Kodiak420]

I use the "Snipping Tool". Start Button-All Programs-Accessories-Snipping Tool. Just have device manager open with universal serial bus controllers open before you start it, then highlight it with snipping tools to capture it and save it. Then just attach it with your next post using the paperclip.

I cant find anything thats called snipping tool.. should it be on here??

 

[Kodiak420]

I use the "Snipping Tool". Start Button-All Programs-Accessories-Snipping Tool. Just have device manager open with universal serial bus controllers open before you start it, then highlight it with snipping tools to capture it and save it. Then just attach it with your next post using the paperclip.

also the tablet pc is on it was here ... Beacause i've seen it before....

 

[Johnathan Lyman]

It's under Accessories. If you don't have it, just press PRNT SCRN and open Paint and save it as a JPG.

And I have the same controller, btw, for the record.

 

[Kodiak420]

It's under Accessories. If you don't have it, just press PRNT SCRN and open Paint and save it as a JPG.

And I have the same controller, btw, for the record.

i hope this worked

 

[Kodiak420]

I use the "Snipping Tool". Start Button-All Programs-Accessories-Snipping Tool. Just have device manager open with universal serial bus controllers open before you start it, then highlight it with snipping tools to capture it and save it. Then just attach it with your next post using the paperclip.

hope this will help

 

[Commodore Pet]

Looks like you have the image thing figured out.

Could you please re-post the image showing all of the device manager devices but with universal serial bus controllers section open. Not just the usb section.

Thanks

 

[Kodiak420]

Looks like you have the image thing figured out.

Could you please re-post the image showing all of the device manager devices but with universal serial bus controllers section open. Not just the usb section.

Thanks

it is open

 

[Commodore Pet]

Perfect, now one more thing, in device manager open storage controllers and post what is in it.

 

[Kodiak420]

Perfect, now one more thing, in device manager open storage controllers and post what is in it.

like this

 

[Commodore Pet]

I had a problem very similar to yours and it ended up being an incorrect driver installed by Windows update into my storage controller section. Once I got rid of it, I could successfully install the Renesas driver. Unfortunately, that does not seem to be your problem.

What version of the Renesas usb 3.0 driver are you trying to install?