3 PCs in few day blocked when they try to print something

eddymouse

New member
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Hello.
Today is the third notebook with windows 7 that blocked when I try to print something.
For example, from Firefox or Mozilla, if I print something appear the preview window with waiting... and nothing happens. If I push ESC, the window go out.
For other programs, I have to interrupt and terminate them from the Task Manager.

Why?
this happens after a few days from one PC to another. The computers are 2 lenovo and 1 dell.
Thank you to help me.
Alessandro
 

My Computers My Computers

  • At a glance

    windows 7 64
    OS
    windows 7 64
  • Computer type
    PC/Desktop
Welcome to the forum are you printing locally or to a network pc? what is the exact error message?
 

My Computer My Computer

At a glance

win 8 32 bit
Computer type
PC/Desktop
OS
win 8 32 bit
thank you.

two are network printers and another is connected in usb. However, the problem is not related to the type of printer. What happens is this:
If I open Microsoft word and give the print command, the cursor becomes a blue circle and continues to spin, the Word bar appears Not Responding and I have to interrupt the program with CTRL ALT DEL.
Same thing in Thunderbird and Firefox: If I open the print command, the Thunderbird or Firefox window opens, the message "preparing preview" appears and stops there.
The strange thing is that in a few days it happened on three different computers, with different users and different programs. Like it's a windows update or something that blocks the printing process.
I updated with Windows Update to the latest update but nothing has changed.
Thank you
 

My Computers My Computers

  • At a glance

    windows 7 64
    OS
    windows 7 64
  • Computer type
    PC/Desktop
Can you see the pcs with the printers ok on the network and ping them by ip or name try remaking the connections
 

My Computer My Computer

At a glance

win 8 32 bit
Computer type
PC/Desktop
OS
win 8 32 bit
For the one connected via USB, Open Word, Print, Print. Is the printer shown?
 

My Computer My Computer

At a glance

Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Anything?
 

My Computer My Computer

At a glance

Windows 7 Pro SP1 64 bit8 GB
Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
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