The generic pnp driver is not completely compatible for this monitor as it is 10 years old, and the 32 bit driver will not install.
Not trying to be rude either, but you're not getting it. It's been stated by a few, and a few times, the issue may not a driver issue, it may be the monitor as the windows plug & play drivers should work for your monitor. I'm sorry if you find that answer unacceptable but it is what it is.
Also, just because those drivers won't install, doesn't mean Window's Plug & Play drivers won't work. They clearly working or else you wouldn't get video. And the fact that the monitor runs in it's native resolution of 1280 x 1024 says it's working. The issue is it keeps erroring out, which could also indicate the monitor itself is defective.
That said, try this to see if the drivers will install....
Unzip the contents of the driver package…
- Go to device manager and right click on your monitor…
- Click Update Driver Software
- Choose browse my computer and locate the folder where you extracted the files
- Click next and those drivers should install. You’ll know if the device manager lists your monitor.
Speaking of device manager… have you checked it to see ifyour monitor is actually listed there already? If so, the drivers are installed.
You’ve also not answered the question as to updating yourvideo card drivers???
We are trying to help but you keep dismissing what were telling you.
I have done all these steps before posting into this forum. I have not dismissed what you are saying, but rather, you are dismissing what I am saying.
The monitor has not had ANY issues when working on any of my 32 bit machines with the proper drivers installed.
On the 64 bit machine, I have tried uninstalling the onboard video card drivers, the monitor drivers, and rebooting to let the windows 7 install the drivers. I've also tried installing a video card and running the monitor from that video card with the exact same results. In my device manager I have no errors, and all of my drivers have been updated to OEM current versions, spare the monitor.
I have had the monitor connected to a 32 bit machine for over 2 weeks 'on' and the issue has not happened once. So much so, that while connected to the KVM, it will display the 32 bit machine and not the 64 bit, despite it being in the proper resolution.
On average, the 64 bit machine will error the monitor twice per day. To test it after, I connected it back to the 32 bit machine, and again ran it for a few days, and no error.
Yes, the plug and play drivers SHOULD work! I'm not arguing any suggestions made, but rather I'm telling you I've tried that. I've done that. I've followed the steps suggested by the OEM and re-stated by sygnus. I'll do it again simply to entertain the masses.
Please entertain the idea that the generic pnp drivers don't work for every 10 year old LCD monitor? The only driver offered by the OEM is for 32 bit operating system, for which I do not receive errors.
Also, instead of ragging on me, paraphrasing, "you're doing it wrong", or "you're not listening", assume that it's your computer and monitor, you've done all the steps you've suggested and still arrive at the same result I'm saying? I'm saying I've reached an unusual conclusion that I've never encountered before after following all of the normal and extensive tests one would naturally run when presented with this problem.
It is a monitor driver issue.