4 BSOD (2 new during checkup)

[Angl1NL]

A friend wanted me to check her laptop it was doing weird stuff. Well it seems it was full of virus/spyware ect. I have 4 bsod and i would appreciate if you guys could check it and inform me what i should do.

- Checked virus with Nod32 (all cleaned)
- Checked spyware with Search & Destroy (all cleaned)
- Checked spyware with Mailwarebytes (all cleaned)
- Checked the harddisk during a restart.

Thanks in advance.

 

[koolkat77]

Do you get BSOD's in safe mode?

Perform a System File Check to check the integrity of all protected Windows 7 :

1. Click on the start rb:
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type

   SFC /scannow

Full tutorial here:

• SFC /Scannow Command - System File Checker

Upload a screenshot of your hard disk using CrystalDiskInfo:

• CrystalDiskInfo Standard Edition
• How to Upload and Post a Screenshot and File in Seven Forums

Make a hard drive test from the hard drive manufacturers website:

• Hard Drive Diagnostic Procedure

Check your hard drive(s) for errors by running chkdsk

• Check your hard disk for errors
• http://www.sevenforums.com/tutorials/433-disk-check.html

Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Note

Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

   Information

Errors are sometimes found after 8 passes.

   Tip

Do this test overnight, before going to bed.

For monitoring the heat/celsius of the system, use Speccy or HWMonitor:

• Speccy System Information
• HWMonitor